Customers consistently praised the skills and expertise of various stylists, particularly Sam, Kelin, and Katie D, highlighting their ability to deliver desired results and provide personalized consultations.
Massage Services
Many reviews noted exceptional experiences with massages, particularly with Kelin and Olivia, who were commended for their technique and ability to create a relaxing atmosphere.
Customer Service Issues
Several customers reported negative experiences with front desk staff, describing them as rude or unhelpful, which detracted from their overall experience at the salon.
Mixed Experiences
While many customers had positive experiences with hair and spa services, there were notable complaints about inconsistent service quality, particularly regarding nail services and some hair treatments.
MR
Melissa Roberts
Feb 20, 2026
5.0
Just got an amazing full foil and hair cut from Sam!!!! She’s the best! Love it so much!
LS
Leika Schmidt
Feb 14, 2026
5.0
I’ve been coming here for about 6 months for the massages. I’m very picky, I like a medium-firm amount of pressure and every time I’ve seen Kelin, I’m blown away by her massages. I actually fall asleep and come out with a better mood, EVERY TIME!! For Valentine’s Day, I gifted my husband a massage with Kelin and chose Olivia as my masseuse. I’m just as blown away by Olivia’s pressure and touch as Kelin’s so I’ve found two super stars here!! My husband fell asleep during his massage (he never falls asleep at other places) so I know the masseuses are masters at their craft. Give them a shot. Olivia and Kelin are my go-to gals!!
MO
Marla O'Neil
Feb 13, 2026
3.0
I really like my stylist & facialist at Sunbear, but I find their front desk staff invasive and clueless. Apparently even though you’ve scheduled an appointment for one of their spa services you’ll need to check in multiple times or they will hunt you down and speak to you at a volume that would be more appropriate for a rock concert vs a spa waiting room other patrons.
A bit of customer service and self awareness goes a long way.
CH
Chloë Holm
Jan 9, 2026
5.0
Sam is the best! She does exactly what you ask for and is the sweetest. 11/10 I would send anyone I knew to her.
MM
Mackenzie Melton
Dec 30, 2025
5.0
Loved my bridal experience at Sunbear! We had food catered in from Brickhouse to the event space, which was super convenient, and the event space was so nice to hang out in with the girls while we waited to get our various services done. There were 8 of us in total getting hair & makeup done and Missy the event coordinator was super helpful in scheduling all the services with different providers while keeping us on time. Haley did my makeup, as well as my maid of honors' and it was perfect! I had booked a makeup trial in advance and she took my feedback / makeup vision and expanded upon it, while making sure it lasted the whole night (photos for proof!). Annie did my maid of honors hair and I loved how it looked. A few of the girls saw Nia & Ellie for makeup, with Amanda and Samantha for hair. All of them did great jobs and our hair & makeup looked perfect all night!
Frequently Asked Questions About Sunbear Spa & Salon
Where is Sunbear Spa & Salon located?
Sunbear Spa & Salon is located at 2207 3rd Street, White Bear Lake, MN 55110, US.
What are the opening hours of Sunbear Spa & Salon?
The salon is open Monday through Thursday from 9:00 AM to 9:00 PM, and Friday and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact Sunbear Spa & Salon?
You can contact Sunbear Spa & Salon by phone at +1 651-426-5884 or via email at sunbearspa@gmail.com.
Does Sunbear Spa & Salon have social media profiles?
Yes, you can find them on Facebook at http://www.facebook.com/sunbearspasalon, on Instagram at @sunbearspasalon, and on Twitter at @sunbearspa.
What type of services does Sunbear Spa & Salon offer?
Sunbear Spa & Salon is primarily a hair salon offering services related to hair care and beauty.
Are there any nearby places where I can grab a sweet treat after my salon visit?
Yes, Uptown Girls Cupcakes And Desserts is a nearby bakery where you can enjoy delicious cupcakes and desserts after your visit to Sunbear Spa & Salon.
What nearby shops can I visit to complement my spa experience?
You might want to visit Bamboo Switch for home goods shopping or A Sheepy Yarn Shop for arts and crafts, both located near Sunbear Spa & Salon.
Are there other wellness or spa options near Sunbear Spa & Salon?
Yes, Danabri Day Spa, Hair Bar Salon and Med Spa, Indulge Salon and Spa, and Fine Body Aesthetics and Wellness are nearby options for wellness and spa services.
Is there a nearby fitness center to complement my healthy lifestyle along with a visit to Sunbear Spa & Salon?
Revolution World Fitness, offering gym facilities and nutritionist services, is located nearby and can complement your wellness routine.
What are some nearby places where I can relax and enjoy after my salon appointment?
You can visit Orso Bianco Gelato for gelato or smoothies, or stop by White Bear Lake American Legion Post 168 for drinks at their bar and pub nearby.
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