Great Clips in Rochester, MN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1201 S Broadway offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rochester, MN!
Customer experiences with service quality vary significantly; while some stylists receive high praise for their skills and friendliness, others are criticized for being rude and unprofessional.
Online Check-In
Many customers appreciate the convenience of the online check-in system, which helps reduce wait times.
Consistency
There are mixed reviews regarding the consistency of haircuts; some customers report receiving exactly what they asked for, while others experienced significant discrepancies in their desired styles.
Staff Professionalism
Staff professionalism is inconsistent; some customers report excellent interactions, while others describe rude or dismissive behavior from certain stylists.
Wait Times
The location is often busy, leading to longer wait times, especially for walk-ins, but many customers find the wait acceptable given the quality of service.
MM
Mimi M
Nov 2, 2025
1.0
They don't put in notes the details of hair cut was done last time we were in, so we had to give up our spot so the person last time did it can do it.
GZ
Gio Zett
Oct 30, 2025
5.0
Great haircut, just what I asked for.
The stylist was great.
I checked on line, no waiting
JS
judy suess
Oct 9, 2025
5.0
This location is a great place to go for an affordable cut with several great stylists who have been there many years. It's easy to sign in online, too.
RR
Rae Rae
Jul 23, 2025
1.0
Didn't listen to me had to go back to actually get layers in my hair and they had missed a whole chuck of my hair, it was straight and not layered like the rest of my hair.
I left a tip each time and one of the employees on my way out giggled and asked if I expected a hair dye.
What the heck.
I had never had such terrible work done.
Went home and tried to fix it myself.
UPDATE:Will not be going back, the time to fix the situation has long passed and I won't excuse such rude behavior from an employee was never corrected at the time even though I'm sure other employees heard.
Please fix your customer service.
CW
Chris W
Jul 3, 2025
5.0
Always get great service and constancy at this location. Alyssa seems to be the stylist I usually get and she is always on top of her game even on busy days. Appreciate all your hard work Great Clips!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Crossroads Center offer?
Great Clips Crossroads Center provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, hair styling, and perm services at select salons.
Can I make an appointment or do I need to walk in?
Great Clips is a walk-in salon with no need for appointments. You can walk in anytime or use Online Check-In to add your name to the waitlist and save time.
How does the Online Check-In service work?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and get ReadyNext text alerts 15 minutes before your haircut, so you can spend less time waiting at the salon.
What are the Great Clips Crossroads Center hours?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 8:00 AM to 2:00 PM.
Where is Great Clips Crossroads Center located?
Great Clips Crossroads Center is located at 1201 S Broadway, Rochester, MN 55904, inside the Crossroads Center mall.
Are Great Clips salons open on holidays?
Great Clips salons are closed on Thanksgiving Day and Christmas Day. Other holiday hours may vary, so please check with this location before your visit.
What nearby places can I visit before or after my haircut at Great Clips Crossroads Center?
Nearby you can visit Crossroads Laundromat for laundry needs, PRESCOTTS and Prescotts Grill for dining and drinks, and Edge Fitness if you want to grab a workout.
How can I use nearby amenities like the LibertyX Bitcoin ATM or Western Union while visiting Great Clips?
You can conveniently access services like the LibertyX Bitcoin ATM and Western Union money transfer near Great Clips to handle financial needs during your visit to the salon or Crossroads Center mall.
Are there other beauty or hair salons near Great Clips Crossroads Center?
Yes, nearby beauty and hair salons include Riley Sacksith:SalonMeraki, Sara Holzer Hair, Sola Salon Studios Crossroads, and Lizzie Albrecht Cosmetologist, offering more options for beauty services.
What payment options does Great Clips accept at the Crossroads Center location?
Great Clips accepts major credit cards including Mastercard and Visa at this location.