Business Details
About
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
Welcome to Woodhouse Spa, in Maple Grove, Minnesota. Located at The Shoppes at Arbor Lakes, a charming outdoor mall featuring a variety of shops including local and national retailers, eateries and more, you'll find Woodhouse Arbor Lakes. We invite you in to enjoy our signature spa services such as our Body Balancing Massage, advanced skin care treatments, detailed nail services and more. Upon arrival, your escape begins as you slip into a luxurious robe + sandals and are welcomed to relax before and in-between services in our Quiet Room. We can't wait for you to experience the Woodhouse way.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Woodhouse Spa - Arbor Lakes
12425 Elm Creek Boulevard North, Maple Grove, MN
55369, United States
Hours
Reviews
4.8
1,580 reviews
5 stars
1,426
4 stars
93
3 stars16
2 stars16
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, enhancing their overall experience.
Relaxing Atmosphere
The spa's calming ambiance and cleanliness were frequently highlighted, contributing to a peaceful and enjoyable visit.
Mixed Massage Experiences
While many enjoyed their massages, some customers reported inconsistencies in massage quality and technique, indicating room for improvement.
Customer Care
The business demonstrated strong customer service by following up on negative experiences and offering compensatory services.
- SMSarah Myers5 days ago5.0Couples Swedish Massage - Incredible experience with our masseuse. The waiting area was comforting, calm and (with the occasional loud couple) quiet. We will definitely be back.
- TKTalaya KluttzJan 3, 20265.0Everything was top tier. From the time I entered the spa to relaxing in the tranquility room after my last service. The staff are genuine and so good at what they do. S/O to Nicole for the most amazing Swedish massage.
- BHB HarrisJan 3, 20265.0My first time being at Woodhouse and it was an excellent experience. I received a deep tissue massage from Autumn and let me tell you she gave me one of the best massages I've had in a long time. From the pressure to movement, everything was good!! I also got the renewal bath and that was the perfect close out to a perfect experience. I will be back for sure!
- SWSue WJan 2, 20265.0We celebrated a golden birthday with three of us and we all had deep tissue massages. All three were outstanding. The service before during an after was fabulous. We will be back.
- BPBrittany PernadaDec 18, 20253.0A friend bought me a 90 minute full body, deep tissue massage. The ambiance of the spa was quite relaxing but my massage therapist was not very skilled (she didn’t do my low back, hips, feet or hands at all. She seemed to not have a knack for how the muscular system works. I say this because when she was doing long strokes on my limbs or back she would stop about 4 inches above my joints so the full muscle didn’t feel worked out or stretched.) For the price that was paid I expected a good massage, this was probably the worst massage I have ever had and typically I am not too picky. I have been to this spa before and received excellent treatment but this last time was terrible. * Note: two days later a manager called me to inquire about the details of my service and offered a complimentary deep tissue massage with one of their top lmp’s.
Frequently Asked Questions About Woodhouse Spa - Arbor Lakes
Spa Reservations & Requirements
Appointments can be conveniently booked online or by calling us directly at (763) 237-3772. If you’re visiting The Shoppes at Arbor Lakes, we invite you to stop by in person—Woodhouse Spa Arbor Lakes is located in the heart of this charming outdoor shopping and dining destination right next to Victoria's Secret.
To ensure your preferred appointment time, we recommend scheduling your spa experience as far in advance as possible, or at the conclusion of your current visit. Our dedicated team reserves time specifically for each guest; therefore, a credit card is required to secure all reservations, including those using gift cards.
If you are pregnant and booking a massage, please note that you must be a minimum of 13 weeks along to receive massage services.
For the comfort and safety of all guests, the following minimum age requirements apply:
Nail services: Ages 10 and up
Skincare services: Ages 16 and up
Massage services: Ages 18 and up
All spa experiences are subject to availability. Service offerings and pricing may change without notice. We reserve the right to refuse service to anyone.
Your Spa Arrival Experience
To begin your spa journey in a calm and relaxed state, we kindly ask that you arrive 15–30 minutes prior to your scheduled appointment time. For first-time guests, we recommend arriving 30 minutes early to allow time to complete your guest profile.
Please note that parking at The Shoppes at Arbor Lakes can be busy during peak times. We encourage you to allow extra time for parking to ensure a smooth and stress-free arrival. For your convenience, there is a parking ramp located directly behind the spa.
Upon arrival, you’ll be provided with a spa robe, slippers, private locker, and complimentary beverages to ensure your comfort before and between services.
If you arrive late, please be aware that your service time may be shortened in order to respect the schedules of other guests. Services will conclude at the originally scheduled time, and the full price of the service will be charged, regardless of the actual time used.
If you have any special physical or medical needs—such as pregnancy, allergies, sensitivities, or specific medications—please notify our team prior to your visit so we can make any necessary accommodations.
For your convenience and peace of mind, we recommend leaving valuable items at home, as Woodhouse Spa is not responsible for lost, stolen, or damaged belongings.
Reservations Confirmations & Cancellation Policy
As a courtesy, if you have provided an email address or phone number, you will receive a confirmation of your reservation prior to your visit.
Should you need to cancel or reschedule, we kindly request a minimum of 24 hours’ notice for individual services. For spa packages or multiple guests or multiple services lasting more than two hours, we require a minimum of 48 hours’ notice. Cancellations or changes made with insufficient notice may be subject to charges up to the full value of the scheduled services. All no-show reservations will be assessed the full service value.
Spa Parties are subject to the terms outlined in the group agreement regarding cancellations and changes.
Guest Age & Wellness Policy
We welcome guests aged 10 and older in our nail studio. Facial services are designed for guests 16 and older, and massage services are reserved for those 18 and older. All guests under the age of 18 must have a parental consent form on file before nail or facial services can be provided. Massage services will not be performed on anyone under 18.
For the safety and comfort of all guests, those who are pregnant must be a minimum of 13 weeks along to receive massage services.
If you are feeling unwell or experiencing any symptoms of illness, we kindly ask that you call us as soon as possible to reschedule your appointment. We appreciate your consideration in helping us maintain a healthy environment for guests and staff.
To ensure a peaceful and relaxing spa experience, we also ask that only guests receiving services accompany you to the spa.
Spa Payments, Gratuity & Gift Cards
We accept cash, most major credit cards, and Woodhouse Spa® gift cards as forms of payment. Woodhouse Spa gift cards hold value that may be used to purchase services and retail products at face value.
Gift cards may not be used to purchase additional gift cards. To apply a gift card to your purchase, the physical or electronic gift card must be presented at the time of checkout.
Prices may vary by spa location and are subject to change without notice. Gift card redemption is subject to location-specific policies and applicable state regulations. If redeemed at a different Woodhouse Spa location, the card will be honored at its face value.
Gift cards are non-refundable, non-transferable, and cannot be redeemed for cash. Any unused balance will remain on the card for future use. Woodhouse Spa is not responsible for lost, stolen, damaged, or unauthorized use of gift cards. No express or implied warranties apply.
Please note: Series of services are non-refundable, but may be converted to spa credit if needed.
Gratuities are not included in the price of services and are left to the discretion of the guest.
Product Return & Exchange Policy
In keeping with The Woodhouse Vision, purity and quality are at the heart of every skin and body care product we offer. If you are not fully satisfied with a skin or body care product, we are happy to offer an exchange or spa credit for the full value of the product when returned within 30 days of purchase.
For all other retail items, a refund or spa credit will be issued if the item is returned in its original condition within 30 days of purchase. Refunds will be made to the original form of payment or as spa credit at your preference.
Contact Us!
📧 Email: arborlakes@woodhousespas.com
📞 Phone: (763) 237-3772
We look forward to assisting you with your spa experience.
Nail Service Guidelines for Guests
At Woodhouse Spa, we are dedicated to providing the most detailed, clean, and pampering nail experience for every guest in our 4-person nail suite. Our nail services are available for both men and women, and for guests aged 10 and older. To help us create a seamless visit, we kindly ask that you review the following guidelines when booking your nail service:
Know Before You Book:
Please let us know if you currently have gel, dip powder, or acrylic on your nails when scheduling your appointment. This ensures we book the correct service and allow the proper time for any necessary removal or application.
We offer 50-minute Gel Manicures and Gel Pedicures that include basic gel removal and reapplication. Please note: these services focus on gel care and are not considered full luxury treatments. For a more luxurious spa experience, we recommend booking one of our signature nail services featuring Dazzle Dry or selecting gel add-ons as needed.
We are unable to remove dip powder or acrylic nails. We kindly ask that any dip or acrylic be removed prior to your appointment, as we specialize in natural nail care.
Online Nail Appointments:
For guests booking nail services online, our team will follow up by phone or text to confirm whether you currently have gel, dip, or acrylic and to ensure the correct service and timing are reserved.
About Dazzle Dry:
We are proud to include Dazzle Dry, a long-lasting, healthy, and eco-friendly nail color, complimentary with all of our nail services. Unlike gel or dip, Dazzle Dry protects nail health, dries quickly, and offers up to two weeks of beautiful wear—all without extra charge. We also offer Gel polish as an add on to our nail services if preferred.
Thank you for helping us create a relaxing, personalized, and flawless nail experience every time you visit. We look forward to welcoming you to our nail studio soon!
How can I book an appointment at Woodhouse Spa - Arbor Lakes?
You can conveniently book appointments online or by calling (763) 237-3772. You may also visit in person at The Shoppes at Arbor Lakes next to Victoria's Secret.
What are the age requirements for different spa services?
Nail services are available for guests aged 10 and up, skincare services for those 16 and older, and massage services for guests 18 and older. Pregnant guests must be at least 13 weeks along to receive massage services.
What is the cancellation policy for my spa reservation?
Please provide at least 24 hours' notice for individual services and 48 hours for spa packages or multiple guests to avoid charges. No-shows will be charged the full service value.
What forms of payment does Woodhouse Spa accept?
We accept cash, most major credit cards including American Express, Discover, MasterCard, Visa, and Woodhouse Spa gift cards.
What should I expect upon arrival at the spa?
Arrive 15–30 minutes early (30 minutes for first-time guests) to complete your guest profile. Enjoy a spa robe, slippers, private locker, and complimentary beverages before your service. Parking is available in a ramp behind the spa, but can be busy during peak times.
Are walk-ins accepted or are appointments required?
Appointments are required to ensure your preferred time is available. Reservations can be made online or by phone.
Is Woodhouse Spa located near other shopping or dining options?
Yes, Woodhouse Spa is located in The Shoppes at Arbor Lakes, an outdoor mall with various retailers like The Buckle, Anthropologie, and dining options such as Tous Les Jours bakery and Potbelly Sandwich Shop, perfect for shopping and dining before or after your spa visit.
How can nearby stores and eateries enhance my spa experience?
You can combine your visit by shopping at nearby stores like Victoria's Secret or Maurices, and enjoy meals or coffee at spots like Tous Les Jours or Potbelly Sandwich Shop, making your spa day a full day of relaxation and enjoyment at The Shoppes at Arbor Lakes.
Are there other beauty or wellness services near Woodhouse Spa at Arbor Lakes?
Yes, nearby beauty salons like Nails by Kassidy and Regis Salon provide additional beauty services if you wish to extend your pampering experience in the area.
What spa services does Woodhouse Spa - Arbor Lakes offer?
The spa offers signature Body Balancing Massages, advanced skin care treatments, detailed nail services, and retail products from brands like SkinCeuticals, Farmhouse Fresh, and HydraFacial.