Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Maple Grove, MN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 11654 Fountains Dr N offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Maple Grove, MN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
223 reviews
5 stars
134
4 stars
33
3 stars
14
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with haircut quality, with some praising the skills of specific stylists while others expressed dissatisfaction with their cuts.
Staff Attitude
Many reviews highlighted the friendliness and professionalism of the staff, although there were instances of poor customer service reported.
Cleanliness
The cleanliness of the shop was noted positively by several customers, though some mentioned issues with the work area being dirty.
Wait Times
Customers appreciated the ease of online check-in but expressed frustration with longer than expected wait times at the location.
Mixed Experiences
Overall, experiences varied widely, with some customers vowing to return while others stated they would not return due to negative experiences.
- SNsimeon nsibambiDec 25, 20255.0I have consistently had a positive experience at Great Clips Fountains located at Arbor Lakes. The staff members are consistently friendly, welcoming, and professional from the moment I enter the establishment. My stylist attentively listened to my preferences and executed an exceptional haircut—efficient, precise, and precisely what I desired. The check-in process is always seamless, and the shop is always immaculate and well-organized. I departed feeling confident and aesthetically pleasing. I would highly recommend this location to anyone seeking a high-quality haircut.
- PCPaul CaoNov 7, 20255.0Friendly, and professional service
- PPpeacew6Oct 22, 20254.0The waiting area is too small. The haircut by Dominique was very nice though.
- MJMadison JelenOct 22, 20251.0Worst haircut I've EVER HAD! The gal in the wheelchair was my stylist. She jerked the comb and her fingers through my hair, it was very painful. And the haircut, OMG! I asked for a trim with a little layering, like I had it, she kept chopping and chopping! I ended up with a weird choppy ridge around my head, ear height that wasn't even!! I will NEVER go here again!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips at Fountains at Arbor Lakes offer?
Great Clips offers haircuts for men, women, and kids, along with beard trims, bang trims, shampooing, blow drying, and hairstyling such as updos. Selected salons also provide perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips accepts walk-in customers, but you can use Online Check-In to save time by adding your name to the waitlist before arrival.
How does Online Check-In work at Great Clips?
Online Check-In allows you to add yourself to the salon's waitlist, view estimated wait times, and sign up for ReadyNext text alerts that notify you when your wait time reaches 15 minutes.
What payments are accepted at Great Clips Fountains at Arbor Lakes?
Great Clips accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
What are the operating hours for Great Clips at 11654 Fountains Dr N in Maple Grove?
Great Clips is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 9:00 AM to 4:00 PM. It is closed on major holidays like Thanksgiving and Christmas Day.
Are there any nearby places I can visit before or after my haircut at Great Clips?
Yes, you can visit nearby Nadia Cakes for delicious cupcakes and coffee, or relax with a manicure at Nail Montage, a nearby nail salon and beauty spa.
If I'm interested in fitness, is there a nearby gym close to Great Clips?
Yes, Club Pilates is located nearby, offering pilates classes and active life services, which you might enjoy either before or after your visit to Great Clips.
Are there any other beauty or wellness services close to Great Clips?
Nearby beauty and wellness options include Boston Massage for spa and cosmetic supplies, Glow Body Contouring, and Nail Montage for nail services, providing convenient options for additional self-care.
How does Great Clips ensure consistency in haircuts when I visit different locations?
Great Clips uses Clip Notes®, a system that records your haircut details so any stylist at any Great Clips salon can provide a consistent, personalized haircut every time.
Can I request a specific stylist when using Online Check-In at Great Clips?
No, Online Check-In does not allow requesting specific stylists. However, you can request a stylist in person when you arrive; note this may increase your wait time.