The Cosmetics Company Store

Reviews

• FA

  Fatimah Mahmood Ali

  Jul 17, 2025
  1.0
  I bought good amount of lipsticks on discount and when I had to use it they turned out to be be just lipstick without any base and cap… And that’s of no use to me now I have spend on case again to use.. I believe staff in the store is supposed to inform the customer that we have picked just the lipstick without the case instead of just focusing on selling the product which is of no use… I am sharing this because everyone who purchases from the store please open the box in front of them and then pay!!!
• CS

  Cassandra Silveira

  Jun 7, 2025
  1.0
  Second attempt at trying to shop at this location. Store hours don’t match posted hours. Sign indicated that store was closing early, at 4pm due to staffing shortages. Got there at 3:40 and was already closed. This seems to be an ongoing issue. Better to drive to the Albertville location where it’s consistently open.
• RM

  Rebecca McCollough

  Aug 10, 2023
  1.0
  Drove all the way over to the premium outlet stores from the mall of America to come to the cosmetics store. We arrived at 7:25 PM on a Thursday and according to Google they were open until 8 PM -when we arrived everything was locked up at the store was closed. Very disappointed -went out of my way to come here and they couldn’t even stay open until 8 PM like their store supposed to be.WTH????
• TW

  Theresa W

  Jul 1, 2023
  1.0
  The cashier (1700870) was absolutely terrible! She was incredibly rude and unprofessional. I was attempting to provide her with my CCS account number during checkout, but she refused to take it before starting to scan my items and impatiently told me to "BE PATIENT!" Once she finished scanning, I noticed that not all the items promised by the store were included. I showed her the store's promotional page and asked if those items were available. However, she insisted that the price I received was already the best deal and refused to provide the gift for the 4th of July Sizzling Savings, as listed on the outlet store's website. I also requested her to link my order to my CCS account, but she became angry and refused, claiming that it would require her to rescan everything. It's important to note that I had initially asked her to do this at the beginning of the transaction. Frustrated, I paid and left, intending to call and speak to the store manager about the poor service. Unfortunately, when I called, the same cashier who handled my order answered the phone. As soon as she realized that I wanted to file a complaint, she asked me to wait and abruptly hung up on me.

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