Great Clips in Chanhassen, MN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 832 W 78th St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chanhassen, MN!
While many customers praised the friendliness and professionalism of the staff, there were numerous complaints about specific stylists not listening to customer requests and providing unsatisfactory haircuts.
Wait Times
Customers frequently reported long and inaccurate wait times, often exacerbated by understaffing and issues with the online check-in system.
Service Quality
The quality of haircuts varied significantly, with some customers expressing satisfaction while others reported receiving poor cuts that did not match their requests.
Customer Experience
Several reviews highlighted negative experiences with customer service, including rude interactions and a lack of responsiveness to complaints.
AR
Adam Rochlin
Feb 6, 2026
3.0
Most of the staff here is pretty good and are nice. However, every single time I’m here, there is ALWAYS an employee who is just standing around doing nothing. Maybe it’s the manager? It’s not always the same person though. They just sit in a chair, occasionally sweep, mostly on their phone, but they never take a customer for a haircut. Very weird and it slows things down significantly.
AG
Anthony Gamache
Jan 6, 2026
2.0
Never had a more rushed haircut in my life. I wasn't in the chair more than 5-7 minutes and sent out the door.
JM
John McDonald
Dec 14, 2025
5.0
Always albe to get in and the team does a great job.
TM
Tim Mullen
Oct 16, 2025
5.0
Great work very professional
KB
Katrin Betker
Oct 10, 2025
5.0
I had taken my son for a beard trim. And it helps me because my son has a skin problem with dealing with skin Psoriasis And his face and hair gets this flakey skin condition. And it bothers my son alot. I need to get my son a decent shaver . So he can shave his beard and mustache. But also keep his hair cut done when he needs it to help his scalp. But it does help me alot. And I really like going to great clips. Because the price is reasonable. And the hair stylist employees are very helpful. In taking care of my sons personal care. It helps alot. I dont like the check in app. Because when they are really booked up. Then you can't get the service you want. And yet the company says you can walk in. To get service. So that's statement is false. Especially when you want sevice. And having to deal with my Job schedule. It makes it frustrating when you can't get the service you want. So why do they say they except walk in. To get an appointment. Then you have too leave. Because they are busy. So it's false advertisement
When they say you can walk in. But otherwise the price for services is reasonable. The employees do good work. But it frustrating when they can't do it. That's all.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
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