Beauty SalonHair SalonNail SalonBeauty Supply Store
At JCPenney Salon, we’re here to make you look and feel your best! Take some time for yourself and let our hairstylists treat you to a haircut or hair coloring application. Our hair salon in Burnsville, offers a variety of services beyond cut and color as well, including hair styling for events, keratin treatment, and natural hair styles. When you’re ready to change up your look or prepare for a special occasion, we’re here to help. Our stylists are fully licensed and experienced with complex hair design techniques, so whether you’re looking for curly haircuts, wavy haircuts, braid hairstyles, or wedding hairstyles, you’ll find a stylist that can bring your vision to life. You deserve to feel confident, and we can help. Book a consultation today!
Su is amazing! She always treats my daughter with great care and attention to detail. Her consistent Malibu treatments and color have made my daughter’s hair more manageable, sleek, and stylish. I cannot recommend her enough!
AA
Alison
Jun 19, 2025
1.0
ZERO STARS! ZERO STARS! ZERO STARS!
My daughter left work early for this hair appointment.
We showed up for an appointment for my daughter’s hair—virgin hair that’s never been colored before. The stylist that she was booked with did not show up and so a different stylist, Mary, agreed to do my daughter’s hair.
My daughter’s requests were a few small blonde highlights only half way through like if you put your hair a quarter/half up —and natural looking.
As you can see in the picture her hair literally looks like tiger stripes. Orange, big, thick, highlights that bled as you can see and all throughout her hair.
When we walked up to pay, the receptionist could blatantly see we were unhappy and my daughter started crying so much I had her go wait in the car.
My daughter who has NEVER had her hair colored literally started crying..and cried the whole way home (45 mins). She cancelled her Friday birthday party and also the following morning was her birthday & Father’s Day and she wouldn’t leave the house.
I paid— $200….yes, my mouth fell to the floor. They charged her $50 for a TRIM, an inch if even off, $20 extra for having long hair & $130 for the foils. I didn’t want to pay it…but there was no manager on, so thought I’d call them on Mon/Tues to tell them what happened and thought they'd give me a refund…like, c’mon look at her hair. I finally got ahold of Lynn the manager on Tuesday afternoon. She didn’t show any compassion or empathy. She said they’d ‘fix’ her hair, but my daughter’s not stepping back in those doors. Such a traumatic experience for a first time color to a 16 year old girl. By the time I talked to the manager we brought my daughter in to get her hair fixed else where—who felt so immensely bad that they squeezed her in ontop of their other clients. The manager Lynn was very dismissive, and said, ‘we don’t do refunds’…like what? I’m literally appalled. She finally agreed to give me the ‘credits onto my account’, for me. I’ve been a loyal customer for over 6 years to Lorna who does amazing and now we encounter literally the worst experience and customer service from the manager. So, I ended up spending much more on her hair than I ever should have. $130 x 3 sessions to just get the orange tiger stripes out of her hair without ruining it.
-virgin hair
-stylist not showing up
-new stylist completely ruining virgin hair
-ongoing treatments 1-3 more now to fix my daughters hair that will never be the same now. These treatments are $130 a piece.
Hello..wake up. This is NOT okay.
I feel so terrible for my daughter.
What services does JCPenney Salon in Burnsville offer?
JCPenney Salon in Burnsville offers haircuts, hair coloring, styling for events, keratin treatments, and natural hair styles including curly, wavy, braid, and wedding hairstyles.
Who are the stylists at JCPenney Salon and what expertise do they have?
The stylists at JCPenney Salon are fully licensed and experienced in complex hair design techniques to cater to a wide range of hair styling needs.
What are the operating hours of JCPenney Salon?
JCPenney Salon is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM (all times in America/Chicago timezone).
How can I schedule an appointment at JCPenney Salon?
You can schedule an appointment through their online scheduling link available at https://www.jcpenney.com/signin?next=/account/dashboard/appointments.
Does JCPenney Salon accept credit and debit card payments?
Yes, JCPenney Salon accepts both credit and debit card payments and does not require cash only.
Is JCPenney Salon wheelchair accessible and does it have restroom facilities?
Yes, JCPenney Salon has wheelchair accessible restrooms available for customers.
What nearby places can I visit before or after my appointment at JCPenney Salon?
Near JCPenney Salon, you can visit American Eagle Store for clothing, Perfect Brow Bar for additional beauty services, and Mexitalian Pizzeria if you are craving pizza or Italian-Mexican cuisine.
Are there other beauty salons or nail salons near JCPenney Salon?
Yes, nearby beauty and nail salons include Perfect Brow Bar and Von's Nails for additional beautification options.
Where can I find food options nearby when visiting JCPenney Salon?
Nearby dining options include Mexitalian Pizzeria, Osaka American Restaurant, Cinnabon bakery, and Pretzelmaker Burnsville Mall in the food court area.
What categories of services and stores are located near JCPenney Salon?
Nearby you will find a variety of stores and services including clothing stores like Rue 21 and Charlotte Russe, eyewear providers such as Sparta Sunglasses, barbershops like Shear Innovations and Fredi the Barber, as well as specialty shops like Vitamin World and Pandora jewelry store.