Rowan Mall of America

4.9
1054 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Mall of America
158 South Ave, Bloomington, MN
55425, United States

Hours

Reviews

4.9
1,054 reviews
5 stars
1,013
4 stars
5
3 stars
5
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff, particularly Ingrid, for being friendly, knowledgeable, and patient during the piercing process.

Customer Experience

Many reviews highlighted positive experiences, especially for children, with staff making the process enjoyable and comfortable.

Pricing Concerns

Several customers noted that the services were on the pricier side, with some feeling that the quality did not justify the cost.

Mixed Reviews on Service

While many had great experiences, a few customers reported issues with customer service and the professionalism of some staff members.

Infection Issues

A few customers experienced complications such as infections after piercings, raising concerns about the quality of aftercare and jewelry.
  • VF
    Vice Fundraising
    2 days ago
    5.0
    Great experience. Talked through it with my teen. She was so nervous at the beginning but after her piercing she wanted and got another.
  • SE
    Sophie Elise
    4 days ago
    5.0
    Ingrid is such a sweetheart, she pierced me with accuracy and made sure I was doing okay the entire time. Definitely go see her!!
  • JH
    Julie H.
    Jan 3, 2026
    5.0
    We had a wonderful experience here today. They were really busy, but did a great job of making my daughter feel special and safe throughout the process. On the pricey side, but I feel it is worth it to get the best, safest experience. Nurse Jenna was amazing! So glad we made this choice.
  • MM
    Mo
    Jan 2, 2026
    5.0
    I spontaneously decided to schedule an appointment for a second lobe piercing. I had an easy, comfortable time getting the piercing scheduled and throughout my appointment. Adrianna was my nurse and piercer -- she was very knowledgable, clean, thorough, and friendly. My piercings look great, and within a matter of hours I no longer had any soreness! I wish I could keep requesting her for future appointments. Although the cost is on the pricier side (you pay per service, per ear, and then again for jewelry, also per ear, in addition to a post-piercing treatment solution) I would bet you get what you pay for in quality. I'd definitely go back again for future piercings.
  • AS
    Anne Stalboerger
    Dec 27, 2025
    5.0
    Ingrid is so friendly and knowledgeable! She did an excellent job of explaining the piercing process and jewelry options. The piercing itself was quick, and Ingrid was very gentle. I’m so excited to come back for more! Thank you again, Ingrid!

Frequently Asked Questions About Rowan Mall of America

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.