Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Product Quality
Customers generally expressed satisfaction with the quality of the products, particularly the bath bombs and skincare items, although some noted concerns about rising prices.
Store Environment
The store was often described as clean and inviting, but there were occasional reports of poor experiences due to rude staff or lack of assistance.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about pushy sales tactics and unhelpful or rude employees, indicating inconsistency in service.
PB
Paige Bentley
Jan 6, 2026
5.0
the employees were so sweet and very helpful extra kuttos to brin for really solidifying great the experience.
RJ
Rebecca Johnson
Dec 28, 2025
5.0
I wanted to give special recognition to the floor manager Zoe. She really took the time to give personalized recommendations to me and my friend. By the end of our visit, we felt like we made a new friend, she was so nice and kind. I also loved that she pointed out the charity watermelon bubble bath that would give proceeds to children in Gaza, which I of course bought. I look forward to visiting this location again and I hope Zoe will be there! :)
MG
mary gavin
Dec 26, 2025
5.0
I hate going to the mall so much. But I braved the overstimulation for the infamous after Christmas sale. Bryn went out of their way to make sure I found my favorite items. I’m very appreciative and got in and out in under an hour! It’ll be worth the trip. Thanks, Bryn!
KV
Katie Velek
Dec 21, 2025
5.0
I visited right before the holiday season. Right from the moment I entered the store, I was greeted by several friendly and helpful workers. They were interested in me as a person, as well as my interest in what I was looking for, etc. They taught me about the products and gave amazing recommendations. I wish I had an unlimited supply of bath bombs and lotion. Would highly recommend, not only for their product, but for their excellent customer service. I may consider only buying my bath bombs through here and no where else
KR
Kathleen Riley
Oct 30, 2025
5.0
I visited today on 10/30/2025 and had an incredible experience!! Their store feels so much bigger after the rearrangement. The staff i interacted with were all so kind, fun, and delightful. Special thanks to Bryn, Quinn, and Julia who were such wonderful conversationalist and kind humans. This will forever be my Lush of choice for the rest of its time open. Thank you thank you thank you Lush team members, named and unamed for your wonderful work
Frequently Asked Questions About Lush Cosmetics Mall of America
What are the operating hours for Lush Cosmetics Mall of America?
Lush Cosmetics Mall of America is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where is Lush Cosmetics Mall of America located?
It is located at 186 North Garden, Bloomington, MN 55425, USA, inside the Mall of America.
What kind of products does Lush Cosmetics Mall of America offer?
Lush offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, and moisturizers.
Does Lush Cosmetics Mall of America offer delivery or pickup services?
Yes, Lush offers in-store pickup, delivery, same day delivery, and no-contact delivery options.
Is proof of vaccination required to shop at Lush Cosmetics Mall of America?
No, proof of vaccination is not required to shop at Lush Cosmetics Mall of America.
What payment methods are accepted at Lush Cosmetics Mall of America?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is Lush Cosmetics Mall of America accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there nearby places to visit at the Mall of America for entertainment or refreshments?
Yes, nearby entertainment spots include House of Comedy and Rick Bronson's House of Comedy for live shows, and nearby refreshments can be enjoyed at DAVIDsTEA or Dairy Queen.
How can customers use nearby transit or attractions to plan a visit to Lush Cosmetics Mall of America?
Customers visiting Mall of America can combine their shopping trip at Lush Cosmetics with visits to nearby stores like Build-A-Bear Workshop or relax at Princess and Diva Spa Fun Shop, making for a fun day out.
Are there places nearby for gift shopping or unique finds near Lush Cosmetics Mall of America?
Yes, shoppers can explore nearby Mall of America Gift Store and Heritage Estate Jewelry for a variety of gifts and unique jewelry items.