CHANEL Fragrance and Beauty

Reviews

• DN

  Dr. Dominic Nguyen

  Feb 23, 2026
  5.0
  I decided to stop by this store to look for an eye cream after browsing their website beforehand and thinking I already knew what I wanted. Sherese was incredibly friendly when we walked in and took the time to ask thoughtful questions about my skincare routine. Based on my needs, she recommended several different products, which I really appreciated. I ended up leaving with more items than I planned, and definitely spent more than expected lol, but I’m hopeful these products will work well for me. I’m just so glad we have this store here in Minnesota!
• TS

  Tim Sizer

  Feb 6, 2026
  5.0
  Returned an online item in store. Super nice lady helped me out. Great customer service experience.
• CI

  C I

  Jan 9, 2026
  1.0
  Awful experience. I went in ready to purchase several new makeup products and asked about having my makeup done. I was told they “don’t do makeup there” and was directed across the hall to Nordstrom—despite there being three employees in the store standing idle in the middle of the day, all wearing makeup brushes on their belts. Extremely strange and disappointing. I was fully prepared and happy to spend around $2,000 on makeup for my birthday, but instead was turned away. I truly wonder if management is aware that customers are being dismissed like this. Would give zero stars if that were an option.
• RR

  Rio

  Dec 11, 2025
  5.0
  Small makeup bags, sunglasses, perfume, skincare products, and makeup are available at this boutique! The other Chanel locations are in department stores so, they are more noisy and chaotic. This boutique has peaceful, and fun environment. However, all Chanel locations have friendly staff, but this boutique is so unique.
• VO

  Vitalist Orders

  Feb 3, 2025
  5.0
  A few weeks back I went to the Chanel boutique and had my makeup done by the most fantastic guy - Tieg. I ended up buying a water based foundation and lifting cream, as well as two eyeshadow pallets and eyeliner. He showed me how to use the spring eyeshadow that has purple and hot pink. Anyhow tonight I went to an event and I wore a purple dress and the eyeshadow and used the concealer and plum eyeliner and Chanel lipstick of course! I haven’t had so many compliments in years. Omg!!! He suggested this pallet and eyeliner to bring out the green in my eyes. He’s like an angel of beauty and I’m so lucky to have had this experience with him. This tip really boosted my look and confidence. Thank you! I highly recommend visiting this boutique! Thank you Tieg!

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