Business Details
About
Hair SalonBeauty Salon
Great Clips in Austin, MN provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1011 18th Ave NW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Austin, MN!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
297 reviews
5 stars
159
4 stars
76
3 stars
14
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from stylists, particularly highlighting individual stylists like Beth, Julie, and Kenna for their exceptional care.
Haircut Quality
While several customers were satisfied with their haircuts, there were notable complaints about inconsistent quality, with some leaving disappointed due to stylists not following instructions or rushing through cuts.
Wait Times
Customers expressed frustration with long wait times, particularly when checking in online, with some reporting discrepancies between expected and actual wait times.
Staffing Issues
Several reviews indicated that the salon appeared understaffed, leading to rushed service and longer wait times, which affected the overall customer experience.
Cleanliness
A few customers noted cleanliness issues within the salon, suggesting that improvements could be made in maintaining a tidy environment.
- VUVellarts USNov 9, 20251.0This is the first time in my entire life ( I’m I have 60 years now) that a haircut has caused me so much sadness, and I feel terrible emotionally. I thought that people who work in a hair salon at least knew what they were doing. This weekend I had such a disastrous experience that today, Sunday, I still haven't recovered, and I'm still crying over the disaster of my hair. How could someone with no sense of consequence or experience cut off all my hair without any style whatsoever, and give me a total man's cut that doesn't even look right? I spent eight months waiting for my hair to be long enough to get the style I wanted, and now I barely have any hair left to fix it. And to top it all off, I told them several times to stop, asking what they were doing, that I didn't like it, until they finally ended up with a cut that has no signature whatsoever. I've cried so much, and all my family and friends only ask me, "What happened to your hair?" when they see me. And what about the haircut? Fine, thanks. She'll just keep damaging her hair and getting whatever cut she finds most comfortable. You have no idea how much you can emotionally destroy someone, just over a haircut. You know who you are; I don't need to mention your name. And I just hope you can do something with your life that fulfills you, but believe me, it's not cutting hair.
- CKCasey-Jack Kitos-CoppocOct 28, 20255.0Nice stylist and a real pleasant demeanor. Store was clean and the wait once there was super short. Thank you!
- CRChase RuzekOct 21, 20255.0Julie (Julz) was fantastic. I mentioned my Dad has dementia and she immediately knew how to handle it; joked with him, made him feel comfortable, and guided him to getting a cut and wash. Hair looked great. A very special and meaningful level of customer service. TY!
- FAFaye AndersonSep 18, 20255.0They cut my hair the way I wanted.
- PSPegleg SwantoonAug 26, 20255.0The lovely lady who cut my hair was AMAZING to do business with!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Austin offer?
Great Clips Austin provides haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, styling, and select salons offer perm services.
Do I need an appointment to get a haircut at Great Clips Austin?
No appointment is necessary. You can walk in anytime or use Online Check-In to add your name to the waitlist and save time.
What is Online Check-In and how does it work at Great Clips Austin?
Online Check-In allows you to see estimated wait times and add yourself to the waitlist before arriving. You can also sign up for ReadyNext text alerts to get notified when your wait time is close.
When is Great Clips Austin open for business?
Great Clips Austin is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 2:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Are Great Clips Austin hair salons wheelchair accessible and what payment methods are accepted?
Yes, the salon has a wheelchair accessible entrance and accepts major credit cards like Mastercard and Visa, as well as debit card payments.
Can I request a specific stylist when using Online Check-In at Great Clips Austin?
No, you cannot request a specific stylist via Online Check-In, but all stylists use Clip Notes® to ensure a consistent cut. You can request a stylist in person when you arrive, though it may increase wait time.
What haircare products are available at Great Clips Austin?
Great Clips Austin offers exclusive branded haircare products such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
How can I get to Great Clips Austin and what nearby stores can help me plan my visit?
Great Clips is located at 1011 18th Ave NW, Ste 210, Austin, MN 55912. Nearby stores like T-Mobile and AT&T can help with mobile services before or after your visit, and Hy-Vee offers groceries and pharmacy services in the vicinity.
What nearby dining options are available around Great Clips Austin?
You can enjoy nearby dining at Qdoba Mexican Restaurant, Pizza Hut, or Arby's, all within close proximity to Great Clips Austin, perfect for a meal before or after your haircut.
Are there entertainment or shopping options near Great Clips Austin?
Yes, Cinemagic 7 Theater provides movie entertainment nearby, while Five Below and Marshalls offer discount shopping options close to the salon, allowing you to combine your visit with other activities.