Business Details
About
Hair SalonBeauty Salon
Great Clips in West Bloomfield, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 7164 Orchard Lake Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in West Bloomfield, MI!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.8
241 reviews
5 stars
131
4 stars
34
3 stars
13
2 stars
11
1 star
52
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Some stylists, like Ivy and Matt, received high praise for their skills and professionalism, while others were criticized for poor haircuts and lack of attention to customer requests.
Customer Service
Feedback indicates inconsistency in customer service, with some customers experiencing rudeness and unprofessional behavior from staff, while others reported friendly and accommodating service.
Wait Times
Customers noted long wait times and issues with the online check-in system, leading to frustration and dissatisfaction.
Cleanliness and Environment
The salon was generally described as clean and well-organized, contributing positively to the customer experience.
Pricing and Coupons
Customers expressed frustration over coupon policies and perceived overcharging, impacting their overall satisfaction.
- RMRobert MOct 24, 20255.0RITA was my stylist today. She took the time (before beginning) to ask me what cut I preferred. Rita’s work space is very organized which is impressive to see from someone also in the service industry. My last cut was by a GC competitor and I have been living with an uneven cut for 3weeks . Rita fixed that! I appreciate people who are professional and very good at what they do. I will be back to see Rita again!
- HRHailey ReinkeOct 16, 20255.0Been going to this location for a while now. Some of the stylists I have not been happy with at all. The last few times Rita has cut my son's hair. It looks amazing!! She takes her time with him, and it really shows. I will only be using her!! You can call before and make sure the stylist is there. Glad I won't have to go someplace else.
- APAditya PanchalOct 10, 20253.0There are always different people working and rarely i find a better stylist, they move to another place and hair gets ruined by stupid new person who consider themselves professional! 🤷🏻♂️
- DWDaniel WhiteSep 30, 20251.0I went in for a haircut and came out looking like I had a disease. Seems to be consistent feedback.
- BMBobbi MacPhersonSep 30, 20251.0I have been to plenty of Great Clips before but the two staff members here obviously didn't like each other and were rude to each other while we were there. Made us uncomfortable by their interactions with each other. Didn't listen to what my daughter or I said we wanted for our hair either. Won't be back to this location.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips in West Bloomfield offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampooing, blow drying, hair styling, and in select salons, perms.
How can I save time when visiting Great Clips?
You can save time by using Online Check-In through the Great Clips app or website to join the waitlist and receive a text alert when your haircut is approaching, allowing you to avoid waiting at the salon.
Does Great Clips require appointments for haircuts?
No appointments are necessary. Great Clips is a walk-in salon, but Online Check-In lets you add your name to the waitlist to save time.
What are the operating hours of Great Clips at 7164 Orchard Lake Rd?
The salon is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist when I check in online?
No, stylist requests are not available through Online Check-In to protect stylist schedules. However, you can request a stylist in person at the salon during check-in, though it may increase wait time.
What payment methods does Great Clips in West Bloomfield accept?
Great Clips accepts Mastercard and Visa as payment options.
What nearby dining options are available near Great Clips at Gateway Center?
Nearby dining options include Leo's Coney Island for American and Greek food, Happy's Pizza & Pub for casual dining, Golden Harbor Hot Pot Buffet for Chinese cuisine, Panera Bread café for bakery goods, and Naf Naf Grill for Middle Eastern food.
Which nearby stores and shopping venues can I visit when I come to Great Clips?
Nearby shopping includes Kohl's department store, Stein Mart, and PetSmart for pet supplies, all located near the Gateway Center where Great Clips is situated.
Are there wellness or fitness facilities near Great Clips in West Bloomfield?
Yes, nearby wellness and fitness facilities include LIFT Training gym, Henry Ford OptimEyes Super Vision Center for eye care, and Dwight Orthopedic Rehabilitation center.