Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Waterford, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5156 Highland Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Waterford, MI!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
333 reviews
5 stars
203
4 stars
48
3 stars
23
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts are inconsistent, with some praising the quality while others report significant dissatisfaction and poor execution.
Staff Friendliness
Many customers appreciate the friendly and personable nature of the staff, although there are notable complaints about rudeness from certain stylists.
Customer Experience
Several reviews highlight a lack of attention to customer requests, leading to frustration and disappointment, particularly with children's haircuts.
Pricing Concerns
Customers express dissatisfaction with rising prices and question the value for the quality of service received.
- JVJesse VanceJan 2, 20262.0My family of 4 came in on December 24th and got cuts. My fiancés hair and our 2 daughters hair looks good but mine that was down to almost my butt is completely ruined. I asked the man to cut my hair in extreme layers and to frame my face. Since that day I have noticed may areas in my hair that are cut so wrong it’s making me cry. I have notable areas where the layers aren’t the same length in spots where they should be. I am highly upset because as I stated my hair was to my butt. I was fully prepared for a big chop but not one that has my hair botched and has me guessing how to do my hair because I don’t want people to see it. So I guess a claw clip or a bun will be my future. Also we paid a total of 95 for our services.
- LMLynn McRobbNov 1, 20255.0Great experience. Went here after another “high end” salon wanted to change my appointment time 15 minutes before my appointment? I couldn’t accommodate so drove up to Great Clips. Shout out to Zack, who was very personable and gave me the cutest haircut ever. Thank you!!!
- VMVy MaiSep 22, 20255.0Really friendly staff and they did my haircut perfectly!
- MFMike FitzgeraldSep 18, 20255.0I expect a good haircut, and I always get one.
- MEMark EisenhardtSep 4, 20255.0My stylist was very friendly, she did a great job.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts are available at Great Clips Waterford Plaza?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims, as well as shampooing and styling.
Can I check in online to avoid waiting at the salon?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and get text alerts when your turn is near.
What are the salon's operating hours?
Great Clips Waterford Plaza is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:30 AM to 5:00 PM, and Sunday from 9:00 AM to 4:00 PM.
Does Great Clips require appointments?
No, Great Clips is a walk-in salon. Appointments are not required, but using Online Check-In can reduce your waiting time.
Are Great Clips salons open on holidays?
Great Clips is closed on Thanksgiving Day and Christmas Day. Hours on other holidays vary by location; please check with the Waterford salon before your visit.
What payment options does Great Clips Waterford accept?
The salon accepts major credit cards including Mastercard and Visa, and also accepts debit cards.
Does Great Clips offer hair coloring or perm services?
Great Clips does not provide hair coloring. Some locations offer perms; please call the Waterford salon to check availability for perms.
What nearby dining options can I visit before or after my haircut at Great Clips Waterford?
Nearby you can enjoy meals at Boston Market, Hong Kong Express, Five Guys, and Leo's Coney Island - Waterford, all just a short walk from Great Clips in Waterford Plaza.
Are there any fitness or relaxation centers near Great Clips Waterford?
Yes, Planet Fitness gym and Hand and Stone Massage and Facial Spa are nearby, offering options to work out or relax before or after your salon visit.
Can I visit other beauty or wellness services close to Great Clips Waterford Plaza?
You can visit nearby salons like Liv Kay Styles and Tres Belle Beauty Salon, or wellness providers like Michigan Chiropractic Specialists and Recovered Chiropractic store.