MAC Cosmetics

Reviews

• CT

  Crys T

  Jan 13, 2026
  1.0
  Came in to buy a foundation. I was greeted by 2 employees hanging out at the register one was sitting. They just said hi and thats all. I matched myself to a foundation none of them asked what i was looking for or if i need help. The entire time i was in the store they talked to each other about ulta and stranger things completely ignoring my presence. I ended up finding a match but i will order it online. I guess they must be rich and dont need commission. When i walked out the store they didnt even say bye or anything its like i wasnt in the store. Maybe i dont look like i spend money and wasnt worth their effort.
• DN

  destiny najjar

  Nov 21, 2025
  5.0
  i would like to share my amazing experience i always have at this location. holly, kristen, and nancy are one of the best employees i've ever encountered especially holly she was so sweet and kind really went above and beyond to help me find my perfect shade in the studio fix foundation after i was having trouble finding the perfect shade she was the one to find my exact shade i cannot thank you enough holly i’m absolutely obsessed. anytime i come kristen and nancy will always be ready to help me with anything thank you guys so much for always helping me anytime i come in. 🫶🏼
• KB

  Kikish Bembery

  Apr 7, 2017
  1.0
  Floor customer service really sucks but that's normal for Somerset mall
• AW

  Alexis Woody

  Jul 6, 2016
  1.0
  Literally the worst customer service. I had gone in for lipgloss. Pretty simple I already knew the color was waiting to be helped (which is fine) and when the lady came over she yells you good and before I could even ask for her to pull the lip gloss so I kindly say no I would like this but I was wondering if it came in a larger size and she rudely barks back. "Well considering you're standing in front of liquid lip stick no your lip gloss does not come I that size. It clearly says it on the sign what that product is!" I have never been so disgusted by a sales associate before. Just rude. A customer had a simple question. never will go back!

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