Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
251 reviews
5 stars
197
4 stars
35
3 stars
9
2 stars
4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable about products, with specific mentions of employees going above and beyond.
Product Quality
Customers generally expressed satisfaction with the quality and effectiveness of the products, although some noted the high prices.
Store Experience
The store atmosphere was frequently described as pleasant and inviting, with many customers enjoying the ability to sample products before purchasing.
Concerns with Samples
A few customers raised concerns about the hygiene of floor samples, linking them to health issues, and suggested better practices for sample distribution.
Mixed Experiences
While many reviews were positive, there were isolated incidents of poor customer service, particularly involving specific staff members.
- SPSnacks PrincesaNov 16, 20255.0I would have had a bad experience, but the worker named Cam made me feel welcomed and treated me with respect. He was very knowledgeable about the Lush line and deserve a reward or bonus for what he did in going out of his way to make me feel comfortable when one of his coworkers said they were really busy and suggested I should come another time. I'm thankful for meeting him and there needs to be more workers like him at this location, even if it was busy he didn't dismiss me.
- JCJosh CohenNov 8, 20255.0Very helpful and kind staff!
- BBbreOct 20, 20255.0Benzo B was awesome and deserves a big raise. He greeted us, grabbed up samples and showed up multiple demonstrations!
- AWAlexander WongOct 17, 20255.0Great store to wash your hands and get soap and other items for your skin!
- SEShantel J EdwardsAug 24, 20255.0Love this store & the staff!!!
Frequently Asked Questions About Lush Cosmetics Somerset
What products does Lush Cosmetics Somerset offer?
Lush Cosmetics Somerset offers fresh, handmade, cruelty-free, and vegetarian products, including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Somerset?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Lush Cosmetics Somerset offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is proof of COVID-19 vaccination required to visit the store?
No, proof of vaccination is not required to visit Lush Cosmetics Somerset.
What forms of payment are accepted at Lush Cosmetics Somerset?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, financing options, Mastercard, PayPal, Samsung Pay, and Visa.
Where is Lush Cosmetics Somerset located?
It is located at 2800 W Big Beaver Rd, Troy, MI 48084, United States.
Is Lush Cosmetics Somerset wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I find other shopping options near Lush Cosmetics Somerset?
Yes, nearby shopping options include Inspiration Co at Somerset Collection (jewelry), Soma Intimates (lingerie and women's clothing), francesca's (women's clothing and jewelry), Anthropologie, and Kate Spade among others.
Are there dining options near Lush Cosmetics Somerset where I can eat before or after shopping?
Yes, nearby dining options include Greens And Grains and Salad Sensations (salad bars), China Town (Chinese restaurant), The Capital Grille (steakhouse and seafood), Starbucks (coffee shop), and Sbarro (pizza restaurant).
How can nearby stores complement my visit to Lush Cosmetics Somerset?
You can visit nearby stores like Morphe for beauty products, Steve Madden for shoes, and Things Remembered for gifts, making your shopping trip more convenient and enjoyable.