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Lush Cosmetics Somerset

4.7
(259 reviews)

Business Details

2800 W Big Beaver Rd, Troy, MI
48084, United States
(248) 649-5340
http://www.lush.com

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Somerset
2800 W Big Beaver Rd, Troy, MI
48084, United States

Hours

Reviews

4.7
259 reviews
5 stars
206
4 stars
34
3 stars
9
2 stars
4
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.

Product Quality

Customers appreciate the high quality and effectiveness of the products, although some mention the prices are on the higher side.

Store Experience

Many reviews highlight the enjoyable shopping experience, with staff engaging customers through product demonstrations and personalized assistance.

Concerns with Samples

There are concerns regarding the use of floor samples, with one customer reporting a negative health reaction, suggesting a need for better safety practices.

Mixed Experiences

While most feedback is positive, there are isolated reports of poor service from specific employees, indicating inconsistency in customer interactions.
  • GG
    George
    Feb 2, 2026
    5.0
    I don’t know why it took me so long to write this review, but this store, this team, and this company truly are extraordinary. Whenever any gifting holiday or birthday comes up, I am sure to tell everybody in my life that all I want is Lush and I asked them to support the Somerset location. Always have and always will support the Somerset Lush team.
  • LM
    Lauryn Marcelli
    Jan 11, 2026
    5.0
    Paisley was absolutely amazing with my daughter on her birthday. She was so kind, patient, and genuinely warm, and she really made my daughter feel special. It meant more to us than she probably knows. Lush is lucky to have her — we’ll definitely remember this experience because of her!
  • MM
    Mamabear
    Jan 2, 2026
    5.0
    My daughter and I stopped into Lush today and were so lucky to be greeted by Paisley, one of their product specialists. From the moment we walked in, she was incredibly warm and welcoming, and she made it clear she was available to help without ever being overbearing, she even commented on my attire. She spent time helping my daughter find a chocolate scrub, definitely not my cup of tea, but my daughter absolutely loved it. Paisley also took the time to introduce me to the Sexy Bomb spray with shimmer. I’m so glad she did, a great recommendation! Overall, Paisley truly made our visit to Lush a wonderful experience. Her friendliness, product knowledge, and genuine care made us feel valued as customers. We’ll definitely be back, and I hope to work with her again! Thank you, Paisley!
  • AK
    Ashley Lynn Kelly
    Jan 2, 2026
    5.0
    Initially had an issue with an exchange but they helped me out and make things right. Love the kindness of everyone who works here. Will be returning
  • SA
    Samira Alkhaliel
    Dec 31, 2025
    5.0
    Britney is like the human version of a ray of sunshine she was so incredible to talk to and really helpful as well

Frequently Asked Questions About Lush Cosmetics Somerset

What products does Lush Cosmetics Somerset offer?

Lush Cosmetics Somerset offers fresh, handmade, cruelty-free, and vegetarian products, including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Somerset?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Lush Cosmetics Somerset

Lush Cosmetics Somerset partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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