Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
258 reviews
5 stars
204
4 stars
35
3 stars
9
2 stars
4
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, with many customers highlighting individual employees for their exceptional service.
Product Quality
Customers appreciate the quality and effectiveness of the products, often noting their pleasant scents and natural ingredients.
Store Environment
The store is frequently praised for its inviting atmosphere, cleanliness, and the ability to sample products before purchasing.
Pricing Concerns
While many customers love the products, several reviews mention that the prices are high, which may deter some shoppers.
Mixed Experiences
A few customers reported negative experiences, particularly regarding staff interactions or issues with product quality.
- LMLauryn Marcelli1 day ago5.0Paisley was absolutely amazing with my daughter on her birthday. She was so kind, patient, and genuinely warm, and she really made my daughter feel special. It meant more to us than she probably knows. Lush is lucky to have her — we’ll definitely remember this experience because of her!
- MMMamabearJan 2, 20265.0My daughter and I stopped into Lush today and were so lucky to be greeted by Paisley, one of their product specialists. From the moment we walked in, she was incredibly warm and welcoming, and she made it clear she was available to help without ever being overbearing, she even commented on my attire. She spent time helping my daughter find a chocolate scrub, definitely not my cup of tea, but my daughter absolutely loved it. Paisley also took the time to introduce me to the Sexy Bomb spray with shimmer. I’m so glad she did, a great recommendation! Overall, Paisley truly made our visit to Lush a wonderful experience. Her friendliness, product knowledge, and genuine care made us feel valued as customers. We’ll definitely be back, and I hope to work with her again! Thank you, Paisley!
- AKAshley Lynn KellyJan 2, 20265.0Initially had an issue with an exchange but they helped me out and make things right. Love the kindness of everyone who works here. Will be returning
- SASamira AlkhalielDec 31, 20255.0Britney is like the human version of a ray of sunshine she was so incredible to talk to and really helpful as well
- DRDiontae RespressDec 15, 20255.0I went in twice during this holiday season and two people really helped. Samiyah helped me with a conditioner and hair cream for my sons hair. It makes his wash and brush so much more manageable now. Also when I came back the following week another employee named Paisley was awesome and helped me find what I was looking for.
Frequently Asked Questions About Lush Cosmetics Somerset
What products does Lush Cosmetics Somerset offer?
Lush Cosmetics Somerset offers fresh, handmade, cruelty-free, and vegetarian products, including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Somerset?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Does Lush Cosmetics Somerset offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is proof of COVID-19 vaccination required to visit the store?
No, proof of vaccination is not required to visit Lush Cosmetics Somerset.
What forms of payment are accepted at Lush Cosmetics Somerset?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, financing options, Mastercard, PayPal, Samsung Pay, and Visa.
Where is Lush Cosmetics Somerset located?
It is located at 2800 W Big Beaver Rd, Troy, MI 48084, United States.
Is Lush Cosmetics Somerset wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I find other shopping options near Lush Cosmetics Somerset?
Yes, nearby shopping options include Inspiration Co at Somerset Collection (jewelry), Soma Intimates (lingerie and women's clothing), francesca's (women's clothing and jewelry), Anthropologie, and Kate Spade among others.
Are there dining options near Lush Cosmetics Somerset where I can eat before or after shopping?
Yes, nearby dining options include Greens And Grains and Salad Sensations (salad bars), China Town (Chinese restaurant), The Capital Grille (steakhouse and seafood), Starbucks (coffee shop), and Sbarro (pizza restaurant).
How can nearby stores complement my visit to Lush Cosmetics Somerset?
You can visit nearby stores like Morphe for beauty products, Steve Madden for shoes, and Things Remembered for gifts, making your shopping trip more convenient and enjoyable.