JCPenney Salon

Reviews

• JM

  Jen M

  Aug 3, 2024
  1.0
  I have been getting my hair cut for almost two years by the same person. Farrah always done a beautiful job. I wanted the same hair cut I always get. Only 1 inch cut and she took 3 inches off. Far worse it is so cut uneven and very choppy. I always have it cut as a medium bob or paige. Very ridiculous choppy and uneven cut in the back which I never asked for at all. I always get the same style but this time I have two different styles, too short and looks absolutely terrible! Now I have to shell out money for another salon to repair the damage she did. I do not know why she did this cut when I never asked for it. I always have one lenght and looks nothing at all of the picture that I showed her. What was she thinking it is a mess! My family was shock of how bad it looks. Their are pieces of lenghts that don't match up. Never will I go back to her or the salon again. Very upset. I want my money back for such a horrible hack cut. They lost me as a customer. Unbelievable. I have beautiful thick healthy hair now its a total mess. What a terrible hair cut that is too short and seriously uneven! I spent the rest of the day crying. I cancel everything I was supposed to do because I am embarrassed to be see in public. I only hope that the new stylist I see in two days can fix the serious damage she did to my hair. The worse part my hair is going to be a lot shorter than I want! Thank you for the hack job! Please I definitely would like a refund.
• AD

  Arielle Dobine

  Apr 28, 2024
  5.0
  it was great
• SB

  Sugar Buster

  Dec 8, 2023
  4.0
  Megan is a great stylist!
• GT

  Gwen Thomas

  Oct 10, 2022
  1.0
  Called 3 time to complain. No one ever picked up the phone. Been coming occasionally for 35 yrs. $80.00 for putting my hair in a pony tail after washing and conditioning and pinning a bun on was to high. I could have done it better, especially when it lasted one day.

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