At JCPenney Salon, we’re here to make you look and feel your best! Take some time for yourself and let our hairstylists treat you to a haircut or hair coloring application. Our hair salon in Troy, offers a variety of services beyond cut and color as well, including hair styling for events, keratin treatment, and natural hair styles. When you’re ready to change up your look or prepare for a special occasion, we’re here to help. Our stylists are fully licensed and experienced with complex hair design techniques, so whether you’re looking for curly haircuts, wavy haircuts, braid hairstyles, or wedding hairstyles, you’ll find a stylist that can bring your vision to life. You deserve to feel confident, and we can help. Book a consultation today!
I would not trust this place for any kind of haircut. If you want a simple straight trim, maybe—but anything more than that is a no. I asked for bangs and ended up with a nightmare.
The stylist didn’t get it right the first time. Her hand was shaking because she said she hadn’t eaten, so I went back to have it fixed. Instead of properly correcting it, she eyeballed everything, and I ended up with bangs even worse than before.
I went to a different salon to see if it could be fixed, but it was too late. Too much hair had been cut, and there were random, uneven pieces everywhere. She even said she didn’t need to measure anything because she was trained at school—clearly, that training didn’t help.
No matter how experienced someone is, they should always check and make sure everything matches. This is someone’s hair. It doesn’t grow back overnight, and I can’t just wash it off.
Extremely disappointing. I won’t name the stylist, but I would strongly recommend staying away from this place.
QK
Quartz Kitten
Nov 24, 2025
5.0
Marlene did an amazing job on my color correction and cut!
She got me in for a last minute appointment and was able to fix my hair color and cut. She did a fantastic job!! Definitely going to see her from now on for any hair needs!
TG
Thomas Guyton
Oct 29, 2024
5.0
From Carol: Went to Shay because of a scheduling urgency....She was professional, prompt, congenial and spot-on. I love the finished product. Keep up the very nice work, Shay!
HJ
Heather Johnson-Bonds
Feb 19, 2022
4.0
Clarynn is friendly, amazing and patient with my daughter. Gave her honest opinion whenever we had questions about any process.
JCPenney Salon in Troy offers haircuts, hair coloring, hair styling for events, keratin treatment, and natural hair styles, including curly, wavy, braid, and wedding hairstyles.
Where is JCPenney Salon located?
JCPenney Salon is located at 700 W 14 Mile Rd, Troy, MI 48083, USA.
What are the operating hours of JCPenney Salon?
The salon is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an appointment at JCPenney Salon?
You can schedule an appointment online by visiting the salon's scheduling page on JCPenney's website.
Does JCPenney Salon accept credit or debit cards?
Yes, JCPenney Salon accepts both credit and debit card payments.
What nearby beauty and spa options are available near JCPenney Salon?
Nearby beauty and spa options include Francie Styles and Sephora inside JCPenney, providing customers with additional beauty services and products within close proximity.
Are there other complementary services customers can access nearby JCPenney Salon?
Yes, nearby you can find JCPenney Portraits for professional photography services and Tai Ji Wellness for spa and acupuncture treatments.
What places nearby JCPenney Salon offer entertainment options?
Nearby entertainment options include Varcade PvP Arena and Sparks Pinball Museum & Arcade, great stops to enjoy before or after your salon visit.
Can I find shopping options near JCPenney Salon?
Yes, the salon is located near various stores including JCPenney department store, Claire's fashion accessories, DICK'S Sporting Goods, and New York & Company clothing store.
What is the phone number for JCPenney Salon in Troy?
The main phone number for JCPenney Salon is +1 248-583-1635.