Great Clips in Sterling Heights, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 42938 Schoenherr Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Sterling Heights, MI!
Customer experiences with haircuts vary significantly, with some stylists providing excellent service while others fail to follow instructions, leading to dissatisfaction.
Staff Friendliness
Many customers praised the staff for being friendly and professional, contributing to a positive atmosphere.
Appointment Efficiency
The online check-in system is appreciated for its convenience, and many customers report minimal wait times.
Inconsistent Results
Several reviews indicate that haircut quality can be inconsistent, with some customers receiving excellent cuts while others experienced significant dissatisfaction.
HB
Hana Buqaj
Dec 15, 2025
2.0
My hair stylist, Ann, didn't understand what I wanted in my haircut today at Great Clips. I explained to her that I wanted layers all throughout my hair and wanted to just freshen up the ones I have - therefore indicating she had a outline of what to do before she even began since I asked her to just keep what I have but shorter and she kept misunderstanding. I showed her photos to help bring her to the same understanding as me and to no avail, she still did not understand and kept making remarks saying, "okay, I'm cutting more off; okay cutting even more off" and saying "why do you want it cut like this?" - she also cut me off quite often when asking me what I would like next. Normally, when I go to Great Clips, I ask for a wolfcut and there is no problem, but today, at this location, it definitely was. If you're looking for a haircut that involves anything more than a straight line cut, I would strongly recommend going to a different location.
KB
Keith Baker
Dec 3, 2025
4.0
Best cut at any Great Clips. Usually, the stylist cuts according to the blade size and my shape. This haircut was within my liking.
TW
Tom Wegner
Nov 27, 2025
5.0
Online appointment fast and easy good cut and decent price
MS
milad SIBA
Oct 12, 2025
5.0
Great job
LB
Laith Basal
Sep 14, 2025
1.0
Julie K completely ignored what i asked, laughed about ignoring me and did something completely different
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Kirkwood Plaza offer?
Great Clips Kirkwood Plaza provides haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow drying, and hair styling including updos. Some salons also offer perm services.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. You can walk in anytime or use Online Check-In to save your spot on the waitlist and reduce wait time.
How does the Online Check-In feature work at Great Clips?
Online Check-In allows you to add your name to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes so you can arrive just in time for your haircut.
What are the Great Clips Kirkwood Plaza's hours of operation?
Monday to Friday, open 9:00 AM to 8:00 PM; Saturday from 9:00 AM to 7:00 PM; and Sunday from 10:00 AM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Can I request a particular stylist when I check in online?
No, stylist requests are not available through Online Check-In. However, you can request a stylist in person when you arrive, though this may increase your wait time.
Does Great Clips sell haircare products?
Yes, Great Clips offers three exclusive branded product lines as well as other popular commercial brands like American Crew, Paul Mitchell, and Sexy Hair.
What payment options are accepted at Great Clips Kirkwood Plaza?
They accept Mastercard and Visa credit cards for payments.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips Kirkwood Plaza has a wheelchair accessible entrance for customers.
What nearby restaurants can I visit before or after my haircut at Great Clips?
You can enjoy a meal at nearby restaurants such as Jet's Pizza, Thai Tanic and 18 Degrees F Tea House, and Wing Lee Restaurant which offer a variety of food options including pizza, Thai cuisine, and Chinese food.
Where can I find other health and medical services near Great Clips Kirkwood Plaza?
Nearby health and medical facilities include Bi County Chiropractic, Bright Side Dental, Professional Village Medical Center, and several chiropractic and podiatry offices.
What nearby businesses can help with travel or transportation needs?
AAA Sterling Heights is located nearby and can assist with travel planning and services. Additionally, 7-Eleven offers convenience store items if needed on the go.