Business Details
About
Hair SalonBeauty Salon
Great Clips in Shelby Township, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 45617 Hayes Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Shelby Township, MI!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
219 reviews
5 stars
144
4 stars
22
3 stars
11
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
George received consistent praise for his attention to detail and ability to provide great haircuts, while other stylists received mixed reviews, with some customers expressing dissatisfaction with their cuts.
Customer Service
Feedback on customer service was varied; some customers reported friendly and attentive staff, while others experienced rudeness and unprofessional behavior from certain stylists.
Cleanliness and Hygiene
Several reviews raised concerns about cleanliness and hygiene practices, particularly regarding the use of unclean tools and lack of proper sanitation between customers.
Overall Experience
While many customers enjoyed their haircuts and the atmosphere, there were significant complaints about inconsistent service quality and dissatisfaction with specific stylists.
Wait Times
Customers appreciated the quick service and online check-in system, although some reported issues with wait times and being rushed during their appointments.
- JGJamie GmerickOct 21, 20252.0I’m very non-confrontational and should’ve said something to the stylist so that’s on me, but I chickened out. So, a warning to all the other non-confrontational people out there: the lady that cut my hair at this location used her clippers to chop a straight line out of my hair in the back and never blended anything. She cut exactly once with her actual scissors, but the entire rest of the haircut was performed with clippers and that is not an exaggeration. She was a nice person and asked me multiple times about the length which was great, but this is a haircut I feel someone without a license could’ve done for me. I didn’t know how to ask her why she didn’t use scissors at all, and I didn’t realize how truly off it looked when I pulled it all forward until after I left. Lesson learned.
- JPJulie PletzkeOct 11, 20251.0I usually go to a different Great Clips for my son’s haircuts, but stopped in here because it was close by our errands. I will never come back here. As my son was sitting she asked me how short his hair should be, so I started to converse with my son about the length of his hair. She cut me off to scolded me, saying “You are the mom! You pick, he is too young to know what he wants.” I brushed it off, saying, “He’s got his own opinion.” And continued to get his feedback. Once we decided on a length, I started to tell her how I wanted the cut, and she stopped me again, saying, “I am just doing the side right now. Don’t talk to me about the top.” As she’s nearing the crown of his head, I was just about to pipe in about how we wanted the top done when she buzzes his hair straight across the top. She gave him a buzz cut I could do at home. At that point it was too short to do anything else. Huge disappointment.
- ASAndrea SymsAug 17, 20254.0Always a good haircut....just wish it was easier to get a discount coupon that works
- BBbecca bossJul 30, 20255.0George once again knocked it out of the park for my little guy. He really pays attention to detail. Not only did he cut my son’s hair he talked to him, asked him what he wanted. Carter loves coming to this Great Clips and we will continue to make the drive
- PHPa HouaJun 18, 20254.0First time getting hair cut here. OK service..
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and hair care services does Great Clips Hayes Center Shoppes offer?
Great Clips offers haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow drying, hair styling such as updos, and perms at select salons.
Do I need to make an appointment for a haircut at Great Clips?
No appointment is necessary; Great Clips is a walk-in salon. You can walk in anytime or use the Online Check-In feature to add your name to the waitlist and save time.
How does Online Check-In work and how can it save me time?
With Online Check-In, you can see estimated wait times, add yourself to the waitlist remotely, and sign up for ReadyNext text alerts which notify you when your wait time reaches 15 minutes, reducing your time spent waiting at the salon.
What are the Great Clips Hayes Center Shoppes hours of operation?
The salon is open Monday through Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Hayes Center Shoppes provide hair coloring or perms?
Great Clips does not offer hair coloring services. Perm services are available but only at select salons; please contact the specific location to confirm availability.
What payment options are accepted at Great Clips Hayes Center Shoppes?
They accept major credit cards including MasterCard and Visa, and also debit cards. Cash is not required.
What nearby places can I visit before or after my haircut at Great Clips Hayes Center Shoppes?
You can visit Elegant Nail Spa for nail and massage services, Sweetwaters Coffee & Tea for coffee and snacks, or The Clean Plate vegan restaurant. These nearby spots offer convenient options to relax or refresh during your visit.
Are there other beauty or wellness services close to Great Clips Hayes Center Shoppes?
Yes, nearby you will find Lady Red Lash for hair removal and beauty services, Nena Weight Loss Center and SPA for skin care, and Bare.Massage Wellness Spa for spa treatments.
Can nearby transit or local attractions help me find Great Clips Hayes Center Shoppes?
While no specific transit stations are listed, the salon is located at Hayes Center Shoppes on 45617 Hayes Rd, Shelby Township, MI, near local businesses like Salon Forte and StretchLab which can serve as landmarks.
Does Great Clips Hayes Center Shoppes keep a record of my previous haircuts?
Yes, they use Clip Notes® technology to save details of your haircuts so any stylist can provide a consistent and personalized haircut experience every visit.