Great Clips in Royal Oak, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2130 East 12 Mile Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Royal Oak, MI!
Customer experiences with stylists are mixed; while some stylists receive high praise for their skills and friendliness, others have been criticized for not following instructions and delivering poor haircuts.
Customer Service
Many customers appreciate the friendly and welcoming atmosphere, but there are reports of rude interactions and poor communication from some staff members.
Online Check-In
The online check-in system is generally viewed positively for its convenience, but there are complaints about walk-ins being prioritized over those who checked in online.
Consistency
There is a notable inconsistency in haircut quality across different visits and stylists, leading to varying customer satisfaction.
Child-Friendly
Several reviews highlight the positive experiences for children, with stylists being patient and accommodating during kids' haircuts.
MH
Morgan Hamana
Nov 14, 2025
5.0
I took my son here years ago for his first trim. I received a coupon in the mail that I had been meaning to use but kept putting it off mainly because I get very nervous letting people cut my hair. Danni did fantastic! he showed me how much he would trim off and that we would put some long layers in! He did exactly that . This is probably the first time I’ve ever been to anyone who actually didn’t cut more of my hair than I asked for. now all my dead ends are gone and my hair feels great ! thank you so much !
TM
Thomas Mervak
Nov 8, 2025
5.0
Very friendly stylist, fast, and my best haircut ever!
LT
Leonard Treman
Sep 22, 2025
1.0
They keep messing my hair up :(.
I asked them to only cut a few inches off the top.
I looked up and all my hair was gone. I had to keep telling her to stop cutting my hair off my top. I look like I lost a fight with a lawnmower. Prehair cut I'd get flirted with wherever I go. Now only 2 in the last 24 hours.
She used a buzzer and basically artificially extended the areas where my hairline was balding too.
I've been going to this location for 4 years. The haircut before this one was great, but they've messed my hair up a lot in the last year.
This is literally the worst haircut I have ever had. I am probably going to have to wear a costume with a mask for halloween.
MS
Mike Stanglewicz
Sep 15, 2025
5.0
Brought my son in for a much needed haircut, the hairdresser was amazing taking care him and we given a handful of suckers which made his day. Thank you!
BL
Bob L
Sep 11, 2025
5.0
Dorina gave me a fantastic haircut!!! No waiting. Pleasant stylist. Talented. Quick. Nice shop. Good value. Highly recommend.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are available at Great Clips in Royal Oak?
Great Clips Marketplace of Royal Oak offers haircuts for men, women, kids, and seniors, including beard trims, bang trims, shampooing, blow drying, styling, and perms at select salons.
Can I make an appointment at Great Clips or do I need to walk in?
Great Clips is a walk-in salon where no appointments are necessary. You can walk in anytime or use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does the Online Check-In feature work and how does it save time?
Online Check-In allows you to see estimated wait times and add yourself to the waitlist from your smartphone. You can also sign up for text alerts to get notified when your turn is near, so you spend less time waiting at the salon.
What payment methods are accepted at Great Clips in Royal Oak?
Great Clips accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
What are the operating hours of Great Clips in Royal Oak?
Great Clips is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Is Great Clips in Royal Oak wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate guests with mobility needs.
Are there any nearby places I can visit before or after my haircut at Great Clips Royal Oak?
Yes, after your appointment, you can visit nearby attractions like Twelve-Sherry Park and Sherry Park for some outdoor activities or grab a coffee at Starbucks or Dunkin' Donuts, all conveniently near Great Clips Marketplace of Royal Oak.
What medical facilities are close to Great Clips in Royal Oak in case I need healthcare services?
Nearby medical facilities include MedPost Urgent Care, Emcura Immediate Care, Restorative Spine & Pain Specialists, and Petrous Orthodontics, providing convenient options for urgent and specialized care near your salon visit.
Are there nearby places to shop or fill up gas when visiting Great Clips in Royal Oak?
Yes, you can visit the Michigan First Credit Union inside Kroger for banking, Kroger Fuel Center and Marathon for gas, or shop at Dollar Tree, all located close to Great Clips for added convenience during your visit.
Does Great Clips Royal Oak offer any specialty haircuts or styles?
Yes, Great Clips stylists are trained to create specialty haircuts such as fades, tapers, and other customized styles to fit your preferences.