Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Rochester Hills, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1970 S Rochester Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rochester Hills, MI!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
244 reviews
5 stars
165
4 stars
32
3 stars
12
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Several stylists, particularly Faith and Diana, received high praise for their skills and customer service, while some customers reported poor experiences with other stylists.
Customer Service
Mixed feedback on customer service; while many praised the friendliness and professionalism of staff, others reported rude interactions and dissatisfaction with service.
Wait Times
Customers appreciated the reasonable wait times and the convenience of online check-in, although some experienced longer waits due to mismanagement.
Consistency
There were concerns about inconsistent haircut quality across different visits, with some customers expressing disappointment in the results.
Cleanliness
The salon was generally noted as clean and well-maintained, contributing positively to the overall customer experience.
- SGSusan G2 days ago5.0Ronda was the best! She is a good listener and great hairstylist!
- JSjam srt3 days ago5.0Faith treated me very well yesterday. I didn't want a single bit of hair left on my head, and she rose to the occasion.
- BEBryan EversonDec 31, 20251.0Please change your holiday hours to the appropriate ones.
- MMMelisa MedarDec 26, 20251.0This was the result of my husband's cut and shave. Either she hates her job or refuses to face the fact that she needs glasses.
- DHDave HalseyNov 24, 20255.0Bonnie is the best! Great job and I’ll keep coming back!!!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Rochester-Hamlin Retail Center offer?
Great Clips offers haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow drying, and styling, including updos. Some salons also offer perm services.
Can I walk in for a haircut or do I need an appointment?
Great Clips is a walk-in salon, so no appointment is needed. You can walk in anytime or use Online Check-In to save your spot on the waitlist.
What is Online Check-In and how can it help me?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and receive a ReadyNext text alert when your turn is near, saving time waiting at the salon.
Are stylist requests available when using Online Check-In?
No, stylist requests are not available through Online Check-In to protect stylist schedules, but Clip Notes ensure consistent haircuts by any stylist. You may request a stylist upon arrival, but it may increase wait time.
Does Great Clips sell haircare products?
Yes, the salon offers branded haircare products like Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, as well as popular brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What payment methods are accepted at Great Clips Rochester-Hamlin Retail Center?
Major credit cards such as Mastercard and Visa are accepted at this salon.
What are the hours of operation for Great Clips Rochester-Hamlin Retail Center?
Open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. The salon is closed on Thanksgiving and Christmas Day.
How can nearby places like Hamlin Cleaners and Somerset Dog Grooming benefit customers visiting Great Clips?
Customers can conveniently combine their haircut visits with errands at nearby Hamlin Cleaners for laundry or Somerset Dog Grooming for pet care, making efficient use of their time in the Rochester-Hamlin Retail Center.
Are there dining options near Great Clips Rochester-Hamlin Retail Center?
Yes, nearby restaurants such as Papa John's Pizza, Subway, Hamlin Pub, Ram's Horn Restaurant, and Little Tree Sushi Bar offer a variety of dining choices for customers before or after their salon visit.
What other services or stores are available near Great Clips to enhance my visit?
Nearby businesses include retail stores like Niyajewelers for fashion accessories, fitness centers like Rochester Hills Fit Body Boot Camp, and services such as UPS Alliance Shipping Partner for shipping needs and Staple's printing services.