Business Details
About
Hair SalonBeauty Salon
Great Clips in Rochester Hills, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3216 Walton Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rochester Hills, MI!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
265 reviews
5 stars
157
4 stars
50
3 stars
14
2 stars
8
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some stylists providing excellent haircuts while others delivered poor results, leading to dissatisfaction.
Staff Attitude
Feedback indicates a mix of friendly and rude interactions with staff, with some customers experiencing unprofessional behavior and upselling tactics.
Online Check-In
Many customers appreciated the convenience of the online check-in system, which helped reduce wait times and streamline the haircut process.
Value for Money
Overall, customers found the prices reasonable, but some expressed frustration over coupon acceptance and perceived value based on service quality.
Stylist Recommendations
Certain stylists, like Donna and Julie, received high praise for their skills and customer service, while others were criticized for their lack of attention to detail.
- HTHerbert Tussing3 days ago5.0Dana always gives me a great haircut.
- KCKelsey ContestiSep 26, 20252.0It’s really a shame, I was a regular at great clips mostly because of their support to the military. I would always walk away with a quality experience for the most part, maybe a few times my cut didn’t turn out perfect but it was never anything i couldn’t live with. Today I went in for my regular cut, the same one I’ve been getting since Ive been coming here. I always get a military style fade but today instead of blending in the sides I was given a hard line from skin to hair. The stylist took her time and I appreciate her trying but it really seems like she did not know what she was doing, she tried using balding clippers on my hair before before trimming it at all. Not even close to a fade which is quite literally in the name of the style. Now I’m forced to spend more money for someone competent to try to fix this mess. Very disappointed.
- NWNADER WEHBEAug 20, 20255.0Busy place. Make sure to check online first.
- CSCamihla SánchezAug 19, 20251.0I would love to get a refund if I could. I asked for a straight bob. I went out thinking I had it. Back at home it’s all cut in the worst way possible, like if I did a bob to myself. So sad and upset about this. I just don’t get why somebody would do this
- DSDebra ServelloAug 3, 20185.0This place has a very nice staff. I have an amazing experience everytime I go there. It is a very nice place to go
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips University Square offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow drying, hair styling like updos, and perms at select salons.
Can I make an appointment at Great Clips in Rochester Hills?
Great Clips is a walk-in salon and does not require appointments. However, you can use Online Check-In to add your name to the waitlist and save time.
How does the Online Check-In feature work and save me time?
Online Check-In lets you add yourself to the salon's waitlist remotely, view estimated wait times, and receive ReadyNext text alerts when your wait reaches 15 minutes, allowing you to minimize time spent waiting inside the salon.
What are the operating hours for Great Clips at 3216 Walton Blvd, Rochester Hills?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips offer hair coloring services at this location?
No, Great Clips salons, including this one, do not provide hair coloring services.
Which payment methods are accepted at Great Clips University Square?
The salon accepts major credit cards including Visa and Mastercard. Debit card payments are also accepted; cash-only payments are not required.
Is the Great Clips salon at University Square wheelchair accessible?
Yes, this Great Clips location has a wheelchair accessible entrance to accommodate customers with mobility needs.
What nearby dining options can I visit before or after my haircut at Great Clips?
You can enjoy meals at nearby places like Boston Market for American cuisine, Jersey Mike’s Subs for sandwiches, Kerby’s Koney Island diner, Burgrz for burgers, and Browndog Creamery for ice cream and smoothies.
What other services or stores are located near Great Clips at University Square?
Nearby you will find Beaumont Urgent Care for medical needs, Limelight Music for musical instruments, and Sprint Store by PCS Mobile for mobile phones. There are also retail options like Great Lakes Ace Hardware and CVS Pharmacy.
How can nearby transit or landmarks help me find Great Clips in Rochester Hills?
Great Clips is located in University Square shopping center at 3216 Walton Blvd, making it easy to find. Nearby landmarks like University Square and stores such as Tailor Shop of Rochester can assist in locating the salon.