About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
272 reviews
5 stars
222
4 stars
32
3 stars
7
2 stars4
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.
Product Quality
Customers love the high-quality, natural products offered, particularly the bath bombs and skincare items.
Store Experience
Many reviews highlight the enjoyable shopping experience, with staff going above and beyond to assist and engage with customers.
Accessibility Issues
Some customers expressed disappointment regarding accessibility, particularly when arriving close to closing time.
- CLchloe little3 days ago1.0it’s 1/9/26.. i drive thirty minutes to come to lush. i am now sitting in my car, distraught and utterly disappointed. i arrived at this lush twenty minutes before close. when i arrived i was told, “we are closing soon, so you are not allowed in.” bruh.
- MAMicah AOct 17, 20255.0I stopped in for the first time today and B really made my experience worth wild. She was extremely patient and helpful with recommendations. Thanks B!
- LFLaura FawazOct 14, 20255.0I’ve always loved shopping at Lush, not just because they have great, all natural products, but because of what their company stands for; supporting and standing up for every living being: other cultures, religions, genders, etc, and of course animals. I especially love that every time I stop in, I’m (and my young daughter) are always greeted with warmth and kindness. One visit in particular was just over the summer, when Laura and Stevon were especially kind and welcoming. They were very personable, and seemed to appreciate us wanting to purchase items that go towards Lush’s great causes. It’s always a treat to stop into Lush!
- VVVending & living llc VendingOct 3, 20255.0I had the best experience!! My sales associates Laura and Caroline was very nice and informative. They let us know the details on all the face mask and what benefits they have. I’ll be back for sure. The positive energy and good service will keep me coming back
- KCKrystle CarterSep 30, 20255.0I love going into this store not only for the products (most specifically the bar shampoo and deep hair conditioners) but also because the service is amazing! Vero and Bee were very friendly and welcoming, made great suggestions for me!
Frequently Asked Questions About Lush Cosmetics 12 Oaks
What are the opening hours of Lush Cosmetics 12 Oaks?
Lush Cosmetics 12 Oaks is open from 11:00 AM to 7:00 PM Monday to Thursday, 11:00 AM to 8:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Where is Lush Cosmetics 12 Oaks located?
Lush Cosmetics 12 Oaks is located at 27808 Novi Rd, Unit E103, Twelve Oaks Mall, Novi, MI 48377, USA.
Does Lush Cosmetics 12 Oaks offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of products does Lush Cosmetics 12 Oaks sell?
They offer fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What payment methods are accepted at Lush Cosmetics 12 Oaks?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is proof of vaccination required to visit Lush Cosmetics 12 Oaks?
No, proof of vaccination is not required to visit the store.
Are there any party or special event services offered by Lush Cosmetics 12 Oaks?
Yes, they provide services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, games parties, teens parties, and kids birthday parties.
Which nearby stores could I visit along with Lush Cosmetics at Twelve Oaks Mall?
Nearby stores include Chacos (shoe store), The North Face Twelve Oaks Mall (outdoor gear and clothing), Vans (shoe and clothing store), and rue21 (clothing store), perfect for pairing a shopping trip with your visit to Lush.
Where can I get a snack or coffee near Lush Cosmetics 12 Oaks?
You can visit nearby eateries like Cinnabon for sweets, Zoup! Fresh Soup Company for sandwiches, I Ce Ny for ice cream, Totally Tea for bubble tea and coffee, or Biggby Coffee for a cafe experience after shopping.
Are there other beauty or cosmetic stores near Lush Cosmetics 12 Oaks?
Yes, nearby cosmetic and beauty stores include L'Occitane en Provence and Sephora, where you can explore additional beauty products alongside your visit to Lush.