Business Details
About
Hair SalonBeauty Salon
Great Clips in Niles, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 728 S 11th St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Niles, MI!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
434 reviews
5 stars
263
4 stars
85
3 stars
22
2 stars
14
1 star
50
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists for their excellent haircuts and attention to detail, while others reported dissatisfaction with the results from different stylists.
Service Speed
Customers frequently mentioned long wait times, particularly when checking in online, and suggested that the salon is often understaffed.
Customer Experience
While some reviews highlighted friendly and professional staff, others noted poor customer service and management issues, leading to negative experiences.
Pricing
Several customers commented on the affordability of haircuts, though some felt that the quality did not match the price.
Inconsistency
There were mixed reviews regarding the consistency of haircuts, with some customers receiving satisfactory results while others experienced significant dissatisfaction.
- BHBecky HuntNov 1, 20255.0excellent hair cut very friendly nice people
- JSJean SchirfSep 27, 20255.0Alex my favorite stylist in Niles , Mi great clips! She does excellent cut..
- EMEddie MaggertSep 24, 20255.0I stopped in on Wednesday afternoon and I had the best haircut by Alex. She was very attentive to detail and she did an amazing job.
- DDDonald Ricker (Dr. Don)Sep 18, 20255.0Great experience. Checked in online and arrived on time. There was no wait and my favorite stylist, Stephanie was there to cut my hair.
- CMChloe MattifordAug 2, 20251.0Horrible place to get your hair cut. My boyfriend and little brother got their hair completely and utterly BOTCHED! buzz cut for both when they deliberately asked for a certain style, showed inspo pictures. Mind you this is two complete separate visits but both came home bawling and crying because they got all their length cut off and they hated how they looked. My boyfriend had long shaggy hair and wanted a nice, dapper cut (think “2025 mens haircut” and left with man bangs and buzz cut all over, even on his colic that he asked not to be touched or lose any length on. Little brother just went in with so much hair and now it’s all gone! I can’t stand to see them cry and be self conscious. Don’t ever go here. I’m so livid. 0/10.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Niles offer?
Great Clips Niles provides haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow dry, hairstyling, and select salons offer perms.
Can I schedule an appointment at Great Clips Niles?
No appointment is needed. Great Clips is a walk-in salon, though you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does Online Check-In work at Great Clips Niles?
Online Check-In lets you add your name to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, so you can arrive just in time for your haircut.
What are the opening hours of Great Clips Niles?
Great Clips Niles is open Monday to Friday from 10am to 7pm, Saturday from 8am to 5pm, and Sunday from 9am to 5pm. It is closed on Thanksgiving and Christmas Day.
Does Great Clips Niles accept credit or debit cards?
Yes, the salon accepts Mastercard and Visa debit and credit cards for payment.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips Niles has a wheelchair accessible entrance to accommodate customers with mobility needs.
Are hair coloring services available at Great Clips Niles?
Great Clips salons, including Niles, do not provide hair coloring services.
What nearby businesses can I visit before or after my appointment at Great Clips Niles?
Nearby you can visit places like EJ's Home Plate and Home Plate Restaurant for dining, Starbucks for coffee, and Martin's Super Markets for grocery shopping.
Is there a convenient place to handle shipping or postal services near Great Clips Niles?
Yes, The UPS Store is close by and offers courier, printing, and shipping services, ideal to visit before or after your salon visit.
Where can I find financial services near Great Clips Niles?
Nearby financial services include Western Union for money transfers, Jackson Hewitt Tax Service for tax and accounting needs, and 1st Source Bank for banking services.