Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Muskegon, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5350 Harvey St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Muskegon, MI!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
364 reviews
5 stars
221
4 stars
85
3 stars
18
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and professional staff, noting their attentiveness and willingness to listen to haircut requests.
Speed of Service
Many reviews highlighted the quick service, with customers often being in and out in under 20 minutes.
Consistency Issues
Some customers reported inconsistent haircut quality, with experiences varying significantly between stylists, leading to dissatisfaction in certain cases.
Cleanliness
The salon was generally noted for being clean, contributing positively to the overall customer experience.
Customer Experience
While many enjoyed their visits, there were instances of poor customer service, particularly regarding stylist interactions and handling of complaints.
- LSLyncee ShillardJan 3, 20261.0Worse hair cut in the world. My daughter took my son out there today. He asked for a fade... clearly to the person cutting his hair that meant bangs so crooked one side is an inch longer than the other. Absolutely NO fade in the back unless to count the spots she clipped down to his skull so he bald. And no hes not a wiggle he's 14. My daughter said the person was rude overall. Sadly, she just left without confronting the situation.
- JRJ ROct 22, 20255.0Annette and Jasmine were super nice. I’m new to this area and they even went out of their way to tell me about several places to find great deals.
- CHClarence HinkleOct 2, 20255.0Always great service, smiles
- TTTerry TurnerOct 2, 20255.0Thanks for the great haircut!
- RGRamon GascaAug 30, 20255.0They always do a great job In-N-Out less than 20 minutes
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Sternberg Crossing offer?
Great Clips Sternberg Crossing offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Perm services may be available at select locations.
Can I walk in for a haircut or do I need an appointment?
No appointment is necessary; Great Clips is a walk-in salon. You can also use Online Check-In to add yourself to the waitlist and save time.
What is Online Check-In and how does it benefit me?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive text alerts when your turn is near, helping you spend less time waiting at the salon.
Does Great Clips Sternberg Crossing sell haircare products?
Yes, they offer branded haircare products such as Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, along with commercial brands like American Crew® and Paul Mitchell®.
What are the salon hours for Great Clips at 5350 Harvey St?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. It is closed on Thanksgiving Day and Christmas Day.
What payment options are accepted at Great Clips Sternberg Crossing?
They accept Mastercard and Visa credit cards. Cash is not required only.
Is the Great Clips Sternberg Crossing location wheelchair accessible?
Yes, the salon has a wheelchair-accessible entrance for customer convenience.
Can you recommend any nearby places to visit before or after a haircut at Great Clips?
Nearby you can visit Qdoba for Mexican food, Jersey Mike's Subs for sandwiches, or Crumbl for desserts. These places offer convenient dining options around the salon.
Where can I find entertainment options near Great Clips Sternberg Crossing?
Close to the salon, you can visit GameStop and Fruitport Crossing - GameStop for video games and arcade fun, perfect for kids or gamers before or after your haircut.
Are there other beauty or wellness services near Great Clips Sternberg Crossing?
Yes, nearby options include Paris Nails and Pearl Nails for nail salon services, as well as dental care at Motto Clear Aligners and Aspen Dental.