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Business Details
About
Hair Removal ServiceEyelash SalonTanning Salon
Sassafras has specialized in the Brazilian waxes, Eyebrow shaping and Hair removal for men and women for 12 years!
We are a locally woman owned and operated business with two salons conveniently located in the greater Grand Rapids area.
Available services include wax & sugaring, vajacials, dermaplaning, lash lift & tint, brow lamination, brow tinting & natural airbrush spray tans.
At Sassafras, we only use the very best hard wax giving you with the quickest service with the least amount of discomfort. Providing you with a smooth experience all around. We carry BushBalm & PFB for your after wax maintenance and skin care. Beautiful Brows products encouraging eyelash and eyebrow growth.
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.