JCPenney Salon

Reviews

• PP

  Portia Patrice

  Sep 12, 2024
  5.0
  Marta took care of an issue today and I am very pleased how she handled it. She was very professional, kind, and courteous.
• JB

  Jennifer Bosman

  Jul 20, 2023
  2.0
  When I made the appointment for a hair cut I was a little put off with the unwelcoming annoyed attitude but figured it was the fact that there was an annoying customer right before me when they were getting ready to close. I went in the next day for my hair cut still a bit put off. The person who cut my hair was sweet. She was complaining about her scissors needing to be sharpened and appeared to have some struggling cutting my hair. When I left I was ok with my hair but not loving it, it didn't look like what i was hoping for, figured I needed to get used to the change. I got home and look a bit closer and noticed it is uneven and had to cut some of the random longer hairs in the bangs. Now I am paying for another hair cut to get it fixed. I'm slightly annoyed.
• MB

  Maddie Brown

  Sep 25, 2020
  5.0
  It has definitely improved over the years! I was surprised to see the old reviews on google compared to my experience now in the salon with Raven. She did an amazing job on my color and cut! Will visit again 😊
• TO

  Tabatha Oshinski

  Aug 30, 2019
  5.0
  Our stylist was great. It was our first time there. My daughter loved her cut and style. Will be back.
• AJ

  Arlena Johnson

  Jul 13, 2019
  1.0
  I made an appointment online came on time. The stylist took me to the back and was bewildered on how i knew her and that the prices that was online was not what she charges due to she is one of the senior stylist. She started quoting me all the different charges and then one of the other ladies chimed in across the salon not to forget another charge. Unbelievable i had never had this experience with JCP. I have been going to the salon in Saginaw for years. I visited the salon in the other completely different customer service was awesome and you actually get what went for and the right price. I will never go to the salon at rivertown again.