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Business Details
About
Hair Removal ServiceEyelash Salon
Sassafras is West Michigan's very first salon specializing in Brazilian Waxes and Brows for over 12 years!
We are a locally woman owned/operated business salon, conveniently located in the greater Grand Rapids area.
Available services for all genders include, customized Skin Script Facials, Waxing, Sugaring, and Dermaplaning. Additional services offered include Eyelash Lift & Tints, Brow Lamination and Tints, & Esthemax hydrojelly vajacials.
At Sassafras, we only use the very best hard wax giving the quickest service with the least amount of discomfort. Providing you with a smooth experience all around. We carry PFB Vanish & Bushbalm for your after-wax maintenance and skin care.
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.