Certified by Woodhouse Spa - Grand Rapids • Mar 08, 2026
Day SpaSpaNail SalonMassage SpaWoodhouse Day Spa
Experience pure indulgence at Woodhouse Grand Rapids with luxurious massages and rejuvenating HydraFacial. Relax with soothing teas upon arrival, drifting into complete serenity. Savor a signature Mimosa or wine in our opulent Quiet Room between services
Details
Requires appointmentAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
RestroomAvailable
Onsite servicesAvailable
Valet parkingNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Woodhouse Spa - Grand Rapids • Mar 08, 2026
Certified by Woodhouse Spa - Grand Rapids • Mar 08, 2026
Reviews
4.7
470 reviews
5 stars
394
4 stars
34
3 stars
15
2 stars
12
1 star
15
LL
lisa4954
1 day ago
5.0
Great experience. Left feeling great. I will be going again.
MW
Margaret Willams
Jan 30, 2026
5.0
Recently moved to Grand Rapids and was on the hunt for a place that offers true deep tissue massage, and I’m so glad I found this place. From the moment I walked in, the space felt calming and welcoming. The massage itself was exactly what I needed—intentional, thorough, and clearly done by someone who knows what they’re doing. Massages are really important to me, and it’s such a relief to find a place I can trust and come back to regularly. I’m so happy this spa is now part of my self-care routine!
MW
Mackenzie Wardwell
Jan 26, 2026
3.0
Not a true day spa. I was a regular at the Woodhouse Naples, FL location before moving to Michigan and this location isn’t even close to the same experience.
The Florida location has a dry sauna & steam room. It also has a cozy lounge that includes a hot tea station, a water dispenser (fruit diffused), and snacks. The lounge has an electric fireplace display with day beds and blankets. The bathrooms have multiple showers and changing rooms along with toiletries (combs, shower caps, disposable razors, mouthwash, and so much more). It truly gives a day spa experience where you can spend time before and after your massage using the amenities.
Needless to say I was very disappointed at my first visit to the Grand Rapids location. It is more expensive than Florida location and no amenities. They only offer to bring you a beverage. No sauna/steam room, 1 shower and the locker room was under construction. If the price was cheaper just for a simple massage in and out it would be fine but I feel GR is missing out and paying more.
Last thing to mention was the massage therapist was mediocre. I’ve had many massages over the years. She was pleasant and respectful but her massage didn't seem experienced and she paused often through massage to crack/stretch her hands (maybe arthritis issues or new to the job?).
The cleanliness and atmosphere were decent and staff were welcoming. Was just surprised at the lack of amenities while still labeling it a “day spa” vs just a massage/facial service.
DS
Daphne Stoinski
Jan 7, 2026
1.0
I am genuinely upset writing this review. I bought my mom a gift card for Christmas for what was supposed to be a relaxing head and shoulder massage, which she used on 1/6/26. It was awful. They didn’t massage her shoulders at all, the water temperature was wildly inconsistent, either scalding hot or freezing cold, and they were so rough they pulled out her hair. She left feeling stressed, uncomfortable, and disappointed instead of relaxed. She said the cheap champagne was the best part of the experience. This was meant to be a thoughtful gift, and it turned into a complete waste of money. She will never be back, and I wouldn’t recommend this place to anyone.
JS
Jewell Stahr
Dec 16, 2025
5.0
I was a winner for one of the holiday giveaways and was graciously gifted a pedicure. Ella did the treatment for me and was absolutely amazing! It was very relaxing, her attention to detail and the way she took her time puts you right at ease. I am beyond happy with my service and highly recommend coming to wood house for any spa needs!
Frequently Asked Questions About Woodhouse Spa - Grand Rapids
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Minor Policy & Spa Requirements
Guests between the ages of 13-17 require a parent to be in the room for any spa service received. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I make a reservation at Woodhouse Spa - Grand Rapids?
You can schedule your appointment in advance online or at the conclusion of your last experience. A credit card is required to guarantee your reservation.
What should I know about arrival times for my spa appointment?
Please arrive 15 minutes before your appointment to relax and complete any necessary profiles. New guests should allow 30 minutes. Late arrivals may shorten your treatment time.
What is the cancellation policy at Woodhouse Spa - Grand Rapids?
You must give at least 24 hours' notice to cancel or reschedule appointments, and 48 hours for packages over 2 hours. Insufficient notice or no-shows may be charged the full service value.
Are minors allowed to receive spa services?
Guests aged 13-17 require a parent to be present in the room during the service.
What payment methods are accepted at Woodhouse Spa - Grand Rapids?
Payments are accepted via cash, Visa, Mastercard, Discover, American Express, and Woodhouse Spa Gift Cards.
What are the spa's operating hours?
Monday through Saturday, the spa is open from 8:30 AM to 8:00 PM with the first service starting at 9:00 AM. Sunday hours are 11:30 AM to 6:00 PM with services starting at Noon.
What services and specialties does Woodhouse Spa - Grand Rapids offer?
The spa offers massages, skin care, body treatments, nails, sleep treatments, and gift cards. Specialties include the Woodhouse Signature Hydrafacial, Minkyti, Escape, Hand Retreat, Seaweed Leaf Pedicure, and Experience Day Package.
Are there any nearby dining options I can visit before or after my spa appointment?
Yes, P.F. Chang's China Bistro and BRAVO Cucina Italiana are nearby restaurants where you can enjoy Asian or Italian dining before or after your visit.
What nearby fitness or wellness centers can complement my spa experience?
Club Pilates and Orangetheory Fitness Knapp's Crossing are nearby options for Pilates and fitness that complement your wellness routine around your spa visit.
Are there nearby shops where I can browse beauty and skincare products?
Ulta Beauty and Bath & Body Works are located nearby, offering a range of beauty and skincare products you might want to explore alongside your spa treatments.
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