Business Details
About
Hair SalonBeauty Salon
Great Clips in Grand Rapids, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2425 Alpine Ave NW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Grand Rapids, MI!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
173 reviews
5 stars
100
4 stars
25
3 stars
16
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some customers reported friendly and attentive staff, while others experienced dismissive attitudes and poor communication.
Haircut Quality
Significant dissatisfaction with haircut quality; multiple customers received cuts that did not match their requests, leading to frustration and embarrassment.
Wait Times
Customers expressed frustration with long wait times and poor management of appointments, leading to dissatisfaction with the overall experience.
Pricing
Customers noted rising prices for haircuts, with some feeling that the quality did not justify the cost.
Positive Experiences
Despite negative feedback, several customers praised specific stylists and reported positive experiences, indicating that quality may vary by stylist.
- WJWesley JacksonNov 11, 20255.0We brought our two autistic children here for haircuts, and our stylist Marissa was absolutely amazing. She was patient, kind, and really understood how to make the kids feel comfortable. She took her time, listened, and made the whole experience smooth and stress-free. Marissa truly understood the assignment and took care of business! We’ll definitely be coming back and highly recommend her to any parents looking for someone who genuinely cares.
- MMMelissa MeyersOct 11, 20251.0My son went in for a basic haircut before his senior pictures on Monday. After he wasn't consulted with what he wanted this time, beyond how short he wanted his sides, his hair was cut much shorter than he'd have asked on top. When I called to talk to the manager, who apparently was the one who cut his hair, she wouldn't listen to my concerns and argued that she did what was appropriate. We won't be back.
- AJAngel JachimSep 10, 20185.0Great customer service my husband loves going there to get his haircut
- YDYummy DinnerMay 3, 20185.0Great job! I loved my hair and keali really rocked and was super sweet.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips Grand Rapids offer?
Great Clips Grand Rapids provides haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow dry, hair styling, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips Grand Rapids?
No appointment is necessary. You can walk in anytime or use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips Grand Rapids?
Online Check-In lets you see estimated wait times, join the waitlist remotely, and receive a ReadyNext text notification when your wait time reaches 15 minutes, so you can arrive just in time for your haircut.
What are the operating hours for Great Clips Grand Rapids?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Where is Great Clips located in Grand Rapids?
Great Clips is located at 2425 Alpine Ave NW, Ste A, inside the Grand Rapids In-Store Meijer.
What payment methods does Great Clips Grand Rapids accept?
They accept Mastercard and Visa credit cards for payment.
Does Great Clips Grand Rapids sell haircare products?
Yes, they offer exclusive branded haircare products like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as popular commercial brands including American Crew®, Paul Mitchell®, and Sexy Hair®.
Are there food options near Great Clips Grand Rapids?
Yes, nearby food options include SUBWAY, Amore Trattoria (Italian restaurant), Tropical Smoothie Cafe, Happy's Pizza, Wingstop, Arby's, and Papa Johns Pizza, which you can visit before or after your haircut.
What nearby services can I use when visiting Great Clips Grand Rapids?
Nearby services include the Secretary of State Self-service Station for DMV needs, Western Union for money transfers, Minute Key for locksmith services, and Vision Center at Meijer for eyewear and optician services.
Are there banking options close to Great Clips in Grand Rapids?
Yes, customers can access Huntington Bank, Comerica Bank, and Adventure Credit Union nearby for banking needs.