Business Details
About
Hair SalonBeauty Salon
Great Clips in Grand Rapids, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 820 Forest Hill Ave SE offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Grand Rapids, MI!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
114 reviews
5 stars
86
4 stars
15
3 stars
3
2 stars
2
1 star
8
- PCPatrcia ClemonsNov 5, 20252.0Third time I got my cut here, same person. Hair is completely a mess and uneven all over the place. Eeep leaving this review so I remember not to come back
- TATom AlbaitisSep 18, 20255.0The staff is very friendly and they do a wonderful job! They always make me feel welcomed and appreciated!
- ASAndy J. Wernette (Andy Schiffer)Aug 22, 20255.0I had just left another place (Douglas J Institute) that absolutely butchered my hair, and so I went to Great Clips (Forest Hills Center location) to see if they could fix the previous haircut massacre (slight exaggeration). They were able to fix it (and took the time to do very good job at it as well), and helped me out tremendously! (I should mention that the young lady that cut my hair at Great Clips was still an apprentice, but did an outstanding job paying attention to the details and asking for assistance when she was unsure of how to fix certain aspects of the previous butchering). Lesson learned! Next time, I'll pay the extra $3 to go to that Great Clips location! It's well worth it!
- TAThe Holiday's AdventuresAug 16, 20255.0I cannot say enough wonderful things about Elizabeth and the experience she gave my son during his haircut. From the moment we walked in as walk-ins, she welcomed us with kindness and patience, making us feel at ease right away. My son has multicultural hair, and in the past it has sometimes been a challenge to find a stylist who not only understands his hair texture, but also takes the time to approach it with the right care and tools. Elizabeth did exactly that and more. What immediately stood out to me was how thoughtful and gentle she was with her approach. The very first thing she did was pull out a pick, taking time to carefully work through his hair before even considering the scissors. This instantly gave me confidence that she truly knew what she was doing and respected the process, rather than rushing through it. She treated his hair with respect and care, and it made all the difference. Elizabeth also made sure to involve my son every step of the way. She asked him multiple times what he wanted, what he liked, and if he felt comfortable with the progress. Instead of just giving him a haircut, she gave him a sense of ownership in the process, which made him feel proud and confident. It was so refreshing to see a stylist who listens so intently to a young client and treats them with the same level of care and importance as an adult. One of the first times my son left not feeling anxious. Another thing that impressed me was that she never rushed. Even though we were walk-ins, Elizabeth took her time to make sure the haircut came out just right. She balanced professionalism with a warm, personal touch, creating a calm and welcoming atmosphere the entire time. By the time she was finished, my son was smiling from ear to ear, and his hair looked fantastic—fresh, stylish, and exactly what he wanted. I left feeling grateful not only for the haircut itself but also for the experience. Elizabeth is a true gem, and we will definitely be back. I would highly recommend her to anyone, especially parents looking for a stylist who understands and honors multicultural hair with kindness and expertise.
- PFPaul Filpus-LuyckxJul 18, 20255.0Went in on a Friday afternoon and there was no wait. Liz asked how I wanted my hair cut and made several mid-cut progress checks. I am very happy with today’s cut.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Forest Hills Center offer?
Great Clips Forest Hills Center provides haircuts for men, women, and children, as well as beard trims, bang trims, shampooing, blow-drying, and styling. Some salons also offer perm services.
Can I make an appointment at Great Clips, or do I need to walk in?
Great Clips operates as a walk-in salon, so no appointment is necessary. However, you can use their Online Check-In system to save time by adding yourself to the waitlist before arriving.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the salon's waitlist remotely and view estimated wait times. You can also receive a ReadyNext text alert when your wait time is about 15 minutes, enabling you to arrive just in time.
What are the operating hours for Great Clips at 820 Forest Hill Ave SE?
The salon is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Forest Hills Center color or perm hair?
Great Clips salons generally do not offer hair coloring services. Perms are available at select salons; please call the specific salon to confirm if they offer perm services.
Which payment options are accepted at Great Clips Forest Hills Center?
They accept Mastercard and Visa credit cards for payment.
Can I request a specific stylist using Online Check-In?
No, Online Check-In does not allow for stylist requests. However, you can request a particular stylist in person when you arrive at the salon, though it might increase your wait time.
Are there any nearby places to visit while waiting or after your haircut at Great Clips Forest Hills Center?
Yes, nearby places include Jet’s Pizza for a quick meal, Top This Forest Hills for frozen yogurt or smoothies, and TLC Spa for additional beauty treatments. These offer convenient options if you want to grab food or relax before or after your salon visit.
How can I access online check-in for Great Clips Forest Hills Center?
You can check in online to save your spot using the Great Clips app or by visiting their salon's online check-in page at https://salons.greatclips.com/us/mi/grand-rapids/820-forest-hill-ave-se.
What local amenities near Great Clips might be of interest for customers seeking fitness or wellness options?
Nearby wellness options include Funky Buddha Yoga Hothouse for yoga practice and The Exercise Coach gym for fitness training. These are convenient spots to visit if you're interested in health and exercise in the area.