Business Details
About
Hair SalonBeauty Salon
Great Clips in Grand Rapids, MI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5570 28th St SE offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Grand Rapids, MI!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
176 reviews
5 stars
109
4 stars
28
3 stars
9
2 stars
8
1 star
22
- ABAshley BattyOct 26, 20251.0My initial impression was one of disappointment. I arrived after checking in online, and Lisa proceeded to ask everyone else in the waiting area if they had checked in online, except me. I had to inform another employee that I was here after she ignored my existence as well. This lack of attention resulted in another gentleman being provided services before me, even though he was further down the online check in list. It was 30 minutes before I actually got into a chair, even though I arrived when the text said 15. No apologies or explanation was offered, but I needed to get my hair cleaned up so I stayed, which was actually mistake. I probably should have cut my losses after I got paired with Lisa, the first stylist that ignored my existence on my arrival. Her attention to detail also extends to hair apparently. I asked for a trim, because my ends were looking a little ragged. I still have a ton of dead ends all over my head I'm pretty confident she didn't even touch my layers. She only trimmed one side of the face framing I have. So all in all I wasted my time and money, and my hair still looks ragged. I know some are thinking "What do you expect from a $20 haircut?" I expect them to do what they're asked and behave with a modicum of professionalism or "Why didn't you say something while there?" because I'm not going to complain to a person taking scissors to my head that's already proven their incompetence. I regularly frequent the Great Clips near my home and they do a phenomenal job. I made the mistake of going to a new location because I was in town for a funeral, bad call on my part.
- RNRichard NewellOct 5, 20255.0I took my son in yesterday. Age 8 but he has autism and hadnt had a hair cut in 5 years. I missed the name. But a blonde lady was so so dang helpful. I couldn't have dreamed for a better stylist to make him feel comfortable. I tipped her well. It was worth every penny
- JBJames BradleySep 11, 20255.0Always have a good experience getting trimmed here
- CGChris GriffinSep 11, 20255.0I get my haircut at this location every 5-6 weeks and I’ve never had a bad haircut there. The hair stylists are always friendly.
- CCChanJul 20, 20251.0$30 for a men’s buzz cut. Wash and shampoo is $12 or $15 extra. Go to a real salon…
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips offer at the 28th St SE salon in Grand Rapids?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, styling such as updos, and perms at select locations.
Can I book an appointment at Great Clips or do I have to walk in?
Great Clips is a walk-in salon with no need for appointments. However, you can save time by using Online Check-In to add your name to the waitlist before arriving.
How does the Online Check-In system work at Great Clips?
Online Check-In lets you see estimated wait times and add yourself to the waitlist remotely. You can also opt-in for ReadyNext text alerts that notify you when your wait time is 15 minutes, so you don't have to wait inside the salon.
What are the operating hours for Great Clips at 5570 28th St SE, Grand Rapids?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does the Great Clips salon at this location offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment methods are accepted at Great Clips on 28th St SE?
The salon accepts Mastercard and Visa credit cards for payment.
Are there any nearby restaurants where I can grab a meal before or after my haircut at Great Clips?
Yes, nearby restaurants include Sapporo Ramen and Noodle Bar for Japanese cuisine, Bagger Dave’s Burger Tavern for American-style burgers, Brann’s Steakhouse & Grille, Firehouse Subs for sandwiches, Qdoba for Mexican dishes, and Panera Bread for cafe and bakery items.
Are there other beauty and wellness businesses close to Great Clips at 5570 28th St SE?
Yes, Charming Nail and Spa offers nail and spa services nearby for additional beauty care.
What nearby locations could help me find Great Clips easily?
The AT&T Store and AT&T Communications are nearby landmarks, making it easier to locate the Great Clips salon at 5570 28th St SE in Grand Rapids.
Does Great Clips provide any branded haircare products at the Grand Rapids salon?
Yes, they offer exclusively branded haircare and styling products such as Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, along with commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.