Business Details
About
Spa
Summerset Salon & Day Spa provides hair, makeup, facials, manicures and pedicures, waxing, massage services and bridal packages and pedicure parties to the Flint, MI area.
Location
Hours
Reviews
4.3
826 reviews
5 stars
597
4 stars
94
3 stars
33
2 stars
25
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service quality, with some customers praising specific stylists while others reported rushed or unsatisfactory experiences.
Customer Experience
Several reviews highlighted a lack of warmth and engagement from staff, leading to feelings of being unwelcome or rushed.
Pricing Issues
Customers expressed dissatisfaction with pricing transparency and perceived value, particularly regarding nail services.
Staff Competence
While many stylists received high praise, there were notable complaints about specific technicians and inconsistent service quality.
Management Concerns
Negative comments regarding management practices, including handling of appointments and customer complaints.
- HHHaeDennis13Nov 1, 20251.0I called for a pedicure and the receptionist was so rude. I’ll take my business elsewhere
- JWJennifer WhiteOct 26, 20252.0I want this review to start off with: 4 pedicures, and one manicure. 4 drinks. $500.00. (With Tip) Five. Hundred. Dollars. This salon was perhaps the most average experience I’ve ever had in my entire life. The pedicures? 75.00 a pop for a mediocre, run of the mill pedicure. Nothing special, no massage, no special designs in the toes. None of us were offered water or anything to drink so we had to ask for one. The chairs are under rent, so when you’re finished you’re given a ticket to go to the front to pay so the entire experience from start to finish is a detached, impersonal experience. One of the techs was not interested in talking at all. Did not engage with or converse with one of our party members. The room where we did the pedicures at was cramped. 8-10 chairs in a space the size of a living room making it very obvious that money is the goal instead of quality customer service. If I’m paying 75.00 for a basic gel pedicure, I would think maybe a beverage is included. Some kind of wow factor. There was none. The polish didn’t extend to the edges of my toe, so as it grows out it will become an eyesore. The manicure? Misshapen, chipped hours later, and came off in under a week. Unfortunately, due to time constraints, we didn’t have the time to stay and have them corrected after nearly a 3 hour experience nor did I feel comfortable explaining that I didn’t like the shape. Lastly, we were asked to pay separately for entire package. As they are charged a chair fee for each appointment they take, one technician asked us to pay them directly in cash or other third party means so they wouldn’t get charged the chair fee which was uncomfortable in the moment. In conclusion, I felt like I was an inconvenience by being a patron there. My party did not feel welcomed, or like our patronage was appreciated. No smiling faces greeting us, no smiling faces upon exit. Confusion and irritation when asking for accommodation. For the price point, the service, and the experience I would not go back for anything nail related.
- MMMary McCormickOct 22, 20255.0Beyonce is amazing!!! My daughter's hair turned out amazing, thank you so much
- ANAdrianne NanceOct 15, 20255.0My hair tech is knowledgeable takes care of my hair and she takes care of me. Friendly and conversations are nice. Very stylish and comfortable to be in her company.
- MFMegan FondrenOct 12, 20255.0Ladies are so fun. Always a great pedicure. Even got 4 of us in a short notice!
Frequently Asked Questions About Summerset Salon & Day Spa
What services does Summerset Salon & Day Spa offer?
Summerset Salon & Day Spa offers hair, makeup, facials, manicures, pedicures, waxing, massage services, bridal packages, and pedicure parties in the Flint, MI area.
What are the operating hours of Summerset Salon & Day Spa?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays. Extended hours are available during holidays, but it is closed on most major holidays.
What payment methods are accepted at Summerset Salon & Day Spa?
They accept American Express, Cash, Discover, MasterCard, PayPal, and Visa as payment options.
Where is Summerset Salon & Day Spa located?
It is located at 3426 Miller Rd, Flint, MI 48507, United States.
Which hair and skincare brands are used at Summerset Salon & Day Spa?
The salon features brands such as Redken, Pureology, TIGI, Bedhead, Kenra, Colorprof, Design Essentials, Big & Sexy, American Crew, Eminence Organic Skin Care, and GLOminerals Makeup.
Does Summerset Salon & Day Spa cater to bridal and group events?
Yes, they offer bridal packages and pedicure parties, ideal for special occasions.
Is there a cafe onsite at Summerset Salon & Day Spa?
Yes, the salon has a cafe and bar available for customers to enjoy.
What are some nearby places to visit before or after a visit to Summerset Salon & Day Spa?
Nearby places include DEFY Flint (an amusement park), Sky Zone (indoor trampoline and rock climbing), and Halloween City (a costume and clothing store), perfect for entertainment and shopping.
Are there other salons or beauty services close to Summerset Salon & Day Spa?
Yes, nearby beauty and salon options include Benmasterbarber, Somerset Salon, and Skin Renewal Clinic for additional barber, beauty, and spa services.
What amenities or stores near Summerset Salon & Day Spa can enhance a day out?
Nearby amenities include Tim Hortons (coffee and bakery), Glam Box Boutique (fashion accessories), and Ross Plaza (shopping center), which complement a visit to the salon with dining and shopping options.