SEPHORA at Kohl's

Reviews

• GM

  Gabrielle Martel

  Feb 10, 2026
  5.0
  Julie is amazing and helped me find the perfect shade match and made me feel confident and comfortable with makeup!
• DD

  Danielle Dambrie

  Jan 2, 2026
  2.0
  There is a lady there that has short brown hair very rude seems that she puts everybody that she works with on edge she does not have good customer service skills at all other than that there was a young lady there I think her name was Vanessa she was very friendly and helpful made my shopping experience worth going. This review gets two stars because of that very rude short haired lady.
• IB

  isobel bickford

  Oct 27, 2025
  3.0
  Had a wonderful and amazing time with Vanessa . Vanessa was so helpful and informative. However the team lead with shorter hair was seeming to have a bad day and was frantic all around the store complaining. Made me very not comfortable being in the store as I felt in her way. I hope her day got better.
• RW

  Ricardo W

  Feb 21, 2025
  1.0
  You have to beg them to be at the location for either help or to check you out. Last time I waited over 20 minutes, after asking at Kohl’s employee to get someone to help me. No one ever showed up and I had to leave the store.
• BJ

  Brooke Jones

  Dec 30, 2024
  5.0
  My name is Amanda. Im a 57 year old young women, and what I have just experienced at y’all’s so called establishment is unforgettable, unforgivable, and unspindled. I went with my 10 YEAR OLD Faith. First off, I couldn’t even find the Sephora! I walked for HOURS inside the Kohls. It STUNK inside. And my shin was throbbing in the most utmost pain after getting knee surgery. I had to walk so much! And my poor sweet baby of Jesus child, Faith, she was in distress. She has declaring to get the new Drunk Elephant bronzi drops. Anything for my baby, even if it means spending all my life savings for all her products. After many hours, helpless frolicking in sorrow, I finally decided to ask a staff member for help. I cannot believe they didn’t see me limping in pain and a confused grin on my face. Not to mention Faith, who was gripping her Lululemon fanny pack in complete anguish. After screaming at this young man for not noticing, I was met with groundbreaking news. The Sephora was outside and not in Kohls. This horrific costumer service and completely misleading name made me completely fathomed. How could they treat me, a paying, respectful, container, and a well-respected and well-functioning citizen be completely manipulated and abused! I stomped away and clenched my fists, while Faith was in distress begging for the the drunk elephant. She couldn’t wait ANY longer, she was just about to rip her hair out!! I am a horrible mother! How could I treat her like this! After the long, dreading, walk to the exit, I quickly fixed my bleached bob to prepare for this next atrocity. After walking briefly to the Sephora next door I was in a trance. I ripped open the door. I roared at the top of my lungs gripping faith while tears fell from her precious, innocent, due to her having to wait excruciatingly every second for her sacred drunk elephant. I roared, WHERE IS YALLS THE DRUNK ELEPHANT BRONZI DROPS. These staff members approached me in a bratty strut, to break my sweet baby heart, by saying they were out of the drunk elephant by other preppy teens. Faith broke down. She sobbed into the dirty Sephora while saying her life is over. I AM NEVER COMING BACK TO THIS COMPANY EVER. FAITH WILL NEVER RECOVER FROM THIS TRAUMATIC EVENT. GOODBYE FOREVER.

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