Business Details
About
Hair SalonBeauty Salon
Great Clips in South Portland, ME provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 180 Waterman Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in South Portland, ME!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
158 reviews
5 stars
107
4 stars
18
3 stars1
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Stylist Skill
Several customers reported inconsistent skill levels among stylists, with some receiving excellent haircuts while others experienced poor results, including uneven cuts and lack of blending.
Customer Service
While many reviews praised the friendly and accommodating staff, there were notable complaints about unprofessional behavior and lack of engagement from some stylists.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it affordable while others felt it was too high for the quality of service received.
Online Check-in Issues
Multiple customers reported problems with the online check-in system, including being removed from the waitlist and confusion about appointment times.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, highlighting specific stylists who provided excellent service and haircuts.
- MHMatthew HallNov 15, 20252.0I started going to this Great Clips about a year ago when I moved to the area. I’ve always had great experiences until recently. About a month ago, I went to get my haircut like normal. I walk in and there is a woman I’ve never seen and I can tell she is new because she needed help with check in. I am seated with her. She has my ticket but doesn’t look at it. I explain I want “0” on the bottom and blended fade as you go up on the sides. She turns me away from the mirror so I can’t see.. she doesn’t us clippers and is trying to blend with scissors.. I’m getting nervous. Finally the manager speaks up and says you need to ask when you need help.. so wait?? Your hair stylist doesn’t know how to do a fade? And you’re calling her out like that in front of customers and you don’t ask me if it’s ok to teach on me and you have her do it anyway?? This isn’t hair school..the manager did finally finish me up.. she gave me half price..then we get to today.. a month later. I go in and the same hairstylist is at the front desk. She offers to take me. I remember the whole incident from last time but I decide to give her a chance again. Maybe 4 weeks has taught you something. For some reason, my ticket didn’t have what I do on it.. so I start explaining what I want.. I can tell she instantly becomes nervous.. she does finally blend better but then.. she starts shaving the top of my head with a 2.. what the!? I don’t ever clip my hair on top, I’ve been growing it out! I am so upset at this point I can’t talk.. I finally ask her to stop cutting my hair.. and I get up and ask the manager to finish me up.. she could clearly see I was upset. She did great and gave me a free haircut.. i am so bummed. I like my hair done a certain way.. I won’t be going back. I’ve given way too many chances.. that hairstylist needs a lot more training on how to blend and also she needs to use her voice. If you can’t do it, say so. My time was wasted and I left unhappy both times. Thank you for the free haircut, it’s appreciated and great customer service. She needs more training or needs to not take clients who request something she can’t do.
- MTmichele turkewitzSep 21, 20251.0I think they only know 1 cut sure don't know how to layer. I would never go there again
- JDJohn DyeAug 11, 20255.0Great service! Wish I had a coupon though.
- CCChristopher CurranAug 5, 20255.0Kim makes this place what it is. She is why I come back and get an amazing cut. Highly recommend!
- JEJen EdwardsAug 1, 20255.0Kelly was absolutely amazing!!! Wonderful to work with, so friendly and sweet and gave my two tween boys the best haircut! Will definitely be back!
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What are the hours of operation for Great Clips at 180 Waterman Dr, South Portland?
Great Clips at 180 Waterman Dr is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday 8:30 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM. They are closed on Thanksgiving and Christmas Day.
Do I need to make an appointment before visiting Great Clips at this location?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce wait times.
What hair care services does Great Clips offer at this salon?
They provide haircuts for men, women, and children, beard trims, bang trims, shampooing, and some salons offer perm services. Specialty haircuts like fades and tapers are also available.
How does Online Check-In work at Great Clips South Portland?
Online Check-In lets you add yourself to the waitlist and see estimated wait times. Once your wait reaches 15 minutes, you receive a ReadyNext text alert. After arrival, you check in at the receptionist desk.
What payment options are accepted at this Great Clips salon?
They accept MasterCard and Visa credit cards for payment.
Are there any hair care products available at the Great Clips South Portland salon?
Yes, they sell branded lines such as Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, as well as major brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby places can I visit before or after my haircut at Great Clips in Mill Creek Plaza?
Nearby places include Tumble Tikes - Party + Play Gym for family fun, Buffalo Wild Wings 'GO' for casual dining, and Dunkin' Donuts for coffee. You could also visit South Portland House of Pizza or stop by Shaw’s Supermarket for groceries.
How can nearby conveniences like Circle K benefit Great Clips customers?
Customers can easily grab snacks, drinks, or fuel at Circle K located nearby, making it convenient to pick up essentials around their visit to Great Clips.
Are there other beauty or hair salons near Great Clips in South Portland?
Yes, nearby salons include Haircuts Plus, Rock Paper Scissors, Holly, and AnnLe's Nail Bar, providing additional options for beauty and hair care services.
What fitness and wellness centers are near Great Clips in Mill Creek Plaza?
Fitness centers nearby include Anytime Fitness and Body of Work gym. Additionally, Saco Bay Orthopaedic and Sports Physical Therapy offers health services close by.