Many customers praised the staff for being friendly, knowledgeable, and attentive to their needs.
Atmosphere
The spa is frequently described as clean, beautiful, and inviting, contributing to a relaxing experience.
Service Variety
Customers appreciate the wide range of services offered, including hair, nails, massages, and facials.
Customer Experience
Overall, clients reported feeling pampered and valued, with many expressing a desire to return.
Pricing Concerns
Some reviews mentioned that prices are higher than average for the area, but many felt the quality justified the cost.
DB
D B
Nov 15, 2025
2.0
Really disappointed. Came for a cut and all over color, wanted to dye the brows too. She was a nice gal. She only dyed the ends of my brows and the layers I have are not blended - even a little. I asked for shorter curtain bangs and now have very thin straight across bangs… for 227$ I expected at least a good cut
HA
Heather Asbury
Oct 1, 2025
5.0
I have been getting my hair done by Stephanie B for 10 years, before she came to The Spa. The best thing she’s ever done is move to the Spa. The environment, the products, the service, all top notch. I love that they offer beverages and cheese/crackers, that the owner is present (she’s SO fun!), and that they offer so many services including mani/pedis, extensions, massages, facials, etc! About 2 years ago I got a whole spa package for Christmas and it was the best massage I’ve ever had! I will continue going to the Spa! I cannot express how excited I get every 6 weeks to go and just RELAX! The environment is so warm and inviting, after my hectic life of work, kids, school, and just the day to day, the Spa allows me to just BE!
SS
Sierra Sky
Sep 8, 2025
1.0
Okay look. I reaaally want to give this place a good review because the design of the place is actually stunning. But gosh, the younger lady here?? I have never met such an arrogant, rude and incompetent young lady. The one that looks like she used a liiiittle bit too much purple shampoo with red lipstick, when she was washing my hair I kept hearing slight comments such as "Wow does she ever brush this?!?!" or "I should have stayed in the back" ... Maam, I know my hair may not be the most tamed but these curls are HARD to maintain as is... why do you think I came HERE.. (not that ill ever make that mistake again).. Im sure the young woman is passionate about what she does but you dont need to JUDGE your customers???
DL
Donna L
Aug 2, 2025
5.0
Steph is great! Friendly, easy to talk with, and knowledgeable about products and services.
DR
Donna Joy Rineer
Jun 30, 2025
5.0
I went to The Spa on West Main, a friend referred me to go. I went to see Jillian and she was extremely friendly, and she listened to how I wanted my hair cut. Jillian offered her professional advice and I agreed with her. She did an excellent job and explained to me everything, as well as doing a wonderful job. I highly recommend her to anyone I know. Jillian is young and knows how to do many different cuts and styles, she also has a great attitude and confident in her field. I also noticed that The Spa on West Main is very clean. Also, I was greeted by very pleasant people who work in the front, extremely welcoming and warm hearted, with a smile. I found my place and Jillian will be cutting and styling my hair from now on. The prices are completely fair, they're not expensive, they're are the same as any other Salon, the difference is Jillian knows what she is doing and is up to date on styles and cuts, or whatever you want done. Love this place. They also offer, manicures and pedicures, messages and waxes.. thank you Jillian you did a wonderful job, I'll be seeing you soon, as well as the wonderful people who greet you. 10 across the board. Please go to the Spa on West Main, it's certainly worth it. Thank you for the product I bought. It is a big help for my hair. I'm very happy to be able to post this. I recommend this to anyone who is looking for a great haircut and styling, or anything else you'd like to have done.
Frequently Asked Questions About The Spa On West Main
What services does The Spa On West Main offer?
The Spa On West Main offers day spa treatments, hair salon services, massage services, facials, waxing, nail salon services, and a gift shop.
What are the operating hours of The Spa On West Main?
The spa is closed on Mondays. From Tuesday to Friday, it is open from 8:30 AM to 8:30 PM. On Saturdays, it is open from 8:30 AM to 4:00 PM, and on Sundays from 9:30 AM to 4:00 PM.
Does The Spa On West Main require appointments?
Yes, appointments are required at The Spa On West Main.
Is The Spa On West Main accessible for customers with disabilities?
Yes, the spa has a wheelchair accessible entrance, parking, and restrooms, including unisex and wheelchair accessible restrooms.
What payment methods are accepted at The Spa On West Main?
The spa accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does The Spa On West Main offer in-store pickup services?
Yes, in-store pickup is available at The Spa On West Main.
Where is The Spa On West Main located?
The Spa On West Main is located at 143 West Main Street, Westminster, MD 21157-4445, USA.
Are there dining options near The Spa On West Main?
Yes, nearby dining options include Mediterraneo (Italian restaurant and bar), Belisimo's (Italian and pizza restaurant), Vinces Seafood, Vocelli Pizza, and Ernie's Place (American restaurant and bar) where you can enjoy a meal before or after your spa visit.
What other services are available close to The Spa On West Main?
Nearby services include banking at PNC Bank, home security from Westminster Security Company, automotive repairs at Don's Service Center and Doug's Garage, and landscaping services by M & I Landscape and M&W Tree And Landscaping LLC.
How can I reach The Spa On West Main using public transit or nearby landmarks?
The spa is centrally located on West Main Street in Westminster, near landmarks like Carroll Arts Center and Harmony College East. These landmarks can help visitors easily find their way to the spa.