Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skill and professionalism of various stylists, particularly Caroline, Ashley, and Nhan, highlighting their ability to understand and execute customer requests effectively.
Customer Service
Overall, the staff was described as friendly and accommodating, with several reviews noting positive interactions and attentiveness during appointments.
Mixed Experiences
While many customers had great experiences, there were notable complaints about inconsistent service quality, including uneven haircuts and dissatisfaction with stylist communication.
Appointment Issues
Several reviews mentioned problems with appointment scheduling and walk-in availability, indicating a need for better management of customer expectations regarding wait times.
SG
Sarah Granger
1 day ago
5.0
Such a great experience! Both my daughters got haircut's. One is 14 the other is 4 and both left supper happy! Definitely recommend going!
PS
Progyna Saha
Jan 1, 2026
5.0
Caroline is my hair dresser…and she is one of the best there…i just loveeeeee the way she understands my requirements and then implements it flawlessly…just loveeeeee her work…thank you sooooo much dear much Caroline for your exceptional talent and service!!!
VS
Veronica Savoie
Dec 29, 2025
5.0
Stylists were friendly and helpful when I made my appointment and then had to change it. This was my first time using Bobbi Jo and she did a great job with the color and the trim. I’ll definitely be back!
BM
Bibi Majeed
Dec 24, 2025
5.0
My hair stylist was excellent. 100% of excellent Customer service. She qas very kind, friendly and thoughtful.
I truly appreciate her true kindness. .
I highly recommend her.
I will go visit her again.
Im very picky with my hair. She styled my hair perfectly . A big thank ypu to her.
JR
Jasmine Roque
Dec 23, 2025
5.0
Haven’t cut my har in 3 years before today, was so scared to go to anyone & got my hair cut with Veronica today. She was great, friendly, she also waxed my eyebrows…phenomenal!
I’m confident in my curls again, she brought the life back to my hair! :)