Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Lush Cosmetics Towson Town Center
825 Dulaney Valley Rd, Towson, MD
21204, United States
Hours
Reviews
4.7
223 reviews
5 stars
180
4 stars
29
3 stars3
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere.
Product Quality
Customers consistently highlighted the high quality and effectiveness of Lush products, particularly bath bombs and skincare items.
Store Environment
The store is described as clean, well-organized, and inviting, although some noted that the strong scents can be overwhelming.
Mixed Experiences
While most feedback is positive, there are reports of rude staff and uncomfortable interactions that detracted from the overall experience.
Pricing Concerns
Some customers mentioned that while they love the products, they find them to be on the pricier side.
- SGSasha GilliamOct 21, 20251.0I love Lush and have been using their products religiously for years. I love going around smelling each product and for the most part my experience has been positive. Yesterday, I went to this location with my husband and his little sister we were at the facial station looking around and one of the workers said as loud as possible “I hope my facial station stays clean.” We were the only people in the store at the time. It made us feel uncomfortable and incredibly unwanted in the store to the point I wanted to leave immediately. If they had a problem with us potentially messing up their station I would have been more then understanding if they asked us to be mindful of their work, but to be passive aggressive to customers was incredibly unprofessional and left a bad impression with me.
- ZHZac HinegardnerSep 7, 20255.0I’ve been shopping at Lush for over a decade 🌿 (since I was a teenager!) and have visited their stores in New York, Philadelphia, Baltimore, and beyond. No matter where I go, the vibe is the same: kind, welcoming staff who make you feel valued whether you’re buying one bath bomb or an entire haul. The Towson location especially stands out. On my last visit, I wasn’t even shopping — I just needed to rinse out a container before returning it elsewhere. The team let me use their sink without hesitation and chatted with me like I was a regular making a big purchase. That’s the kind of genuine service that’s almost impossible to find these days — truly above Nordstrom, Apple, or anywhere else. 💯 What I also love about Lush is their values: ✨ 100% vegetarian & mostly vegan formulas 🐇 Absolutely no animal testing 🌍 Transparency about which ingredients are organic and fair trade 💅 A brand that’s proudly inclusive & LGBTQ+ friendly Yes, the prices are on the higher end, but they’re absolutely fair for the level of quality, ethics, and rigorous testing that goes into every product. The only small heads-up is that the scents in-store can be strong, so sensitive noses might want to be prepared. Otherwise, Lush is hands down one of the best, most transparent, and most joyful companies to shop with. Five stars all the way! 🌈🌸
- DCDaira C.Aug 8, 20255.0The he’s, she’s, & thems that operate this store are so incredibly friendly & helpful. Found my new signature fragrance for the next 2 months and some great hair conditioner!!
- MWMorgan WilkesFeb 11, 20175.0LUSH IS THE BEST!!!
Frequently Asked Questions About Lush Cosmetics Towson Town Center
What are the store hours for Lush Cosmetics Towson Town Center?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Towson Town Center offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of vaccination required to shop at Lush Cosmetics Towson Town Center?
No, proof of vaccination is not required.
What types of products does Lush Cosmetics Towson Town Center sell?
They sell fresh, handmade, cruelty-free and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What payment methods are accepted at Lush Cosmetics Towson Town Center?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is Lush Cosmetics Towson Town Center wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where is Lush Cosmetics Towson Town Center located?
It is located at 825 Dulaney Valley Rd, Suite 2100, Towson, MD 21204, US.
Can I visit other stores nearby when shopping at Lush Cosmetics in Towson Town Center?
Yes, nearby you can visit stores like francesca's (a women's clothing and boutique store), Pandora (a jewelry store), and Coach (a fashion accessories and clothing store) for additional shopping options.
Are there dining options near Lush Cosmetics Towson Town Center?
Yes, nearby dining options include Great Steak, Chick-fil-A, Ruby Thai Kitchen, and Popeyes Louisiana Kitchen, providing a variety of fast food and restaurant choices.
How can nearby transportation and shopping centers help me when visiting Lush Cosmetics Towson Town Center?
Towson Town Center and Brookfield Properties are nearby shopping centers providing ample parking and many retail options, making it convenient to combine your Lush visit with other shopping trips or activities.