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A Hair Cuttery stylist is giving a guest a free consultation.
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Hair Cuttery

4.6
(1666 reviews)

Business Details

2159 York Road Suite C, Timonium, MD
21093, United States
(410) 308-3434

About

Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
2159 York Road Suite C, Timonium, MD
21093, United States

Hours

Reviews

4.6
1,666 reviews
5 stars
1,417
4 stars
73
3 stars
32
2 stars
41
1 star
103

What are people saying?

AI-generated from recent customer reviews

Stylist Performance

Several customers reported dissatisfaction with their haircuts, citing issues such as miscommunication, unrequested styles, and poor execution.

Customer Service

Mixed reviews on customer service; some stylists were praised for their friendliness and professionalism, while others were criticized for being rude or unprofessional.

Pricing Concerns

Multiple customers expressed dissatisfaction with pricing, feeling overcharged for services that did not meet their expectations.

Positive Experiences

Despite negative feedback, many customers highlighted positive experiences with specific stylists, particularly Candace, Regan, and Erica, who received commendations for their skills and customer care.
  • MH
    Moira Hatter
    Feb 18, 2026
    3.0
    The stylist was good with our special needs adult daughter who is apprehensive about leaning back for hair washing. I didn't notice that there were any smocks to wear. My daughter's shirt got soaked because she leaned forward when stylist rinsed. Stylist was accommodating by offering an extra towel. Why are there no smocks?
  • DC
    Dr Deborah Cooper
    Feb 17, 2026
    5.0
    My first time getting my hair highlighted with Tammy. She did a fabulous job. I felt beautiful when I walked out of there. She’s now my new hairstylist. Thank you so much, TAMMY. It made a huge difference in my day. I probably my next month. Deborah
  • SB
    Sharlene Barron
    Feb 13, 2026
    5.0
    Thanks Genna! So sweet and such a great stylist!
  • BC
    brooke cottrell
    Jan 31, 2026
    1.0
    I am writing this with a very heavy heart. While the hairstylist did apologize and the manager did what she could by issuing a refund, the emotional damage from this appointment cannot be undone. My partner walked into this salon with hair that went all the way down to her butt and left with hair that is barely longer than a bob. She was very clear about what she wanted. She asked for only light face-framing layers, specifically requested to keep her length, and even brought a photo of her own hair as a reference. She also asked the stylist to go slowly and cautiously, to do less first and then add more if needed, because she was nervous about losing length. Despite this, the stylist immediately cut her hair far too short, removing a drastic amount of length and adding layers throughout her hair that she never asked for. There was no opportunity for feedback or adjustment because the damage was done in one cut. She left unable to braid her hair or even put it into a bun. She has been absolutely devastated ever since. Hair is not just hair. It is deeply tied to identity, confidence, and feeling like yourself. This experience left her feeling unrecognizable and like something precious was taken from her without consent. We deliberately chose a higher-ranked stylist because we wanted to feel safe and trust that her wishes would be respected. Unfortunately, that trust was broken. Even though a refund was given, the emotional impact remains. My partner is deeply hurt, heartbroken, and struggling with her confidence because of this experience. For that reason, I would never trust Hair Cuttery with my hair or the hair of someone I love again.
  • DC
    Debra C
    Jan 31, 2026
    1.0
    the woman who cut my hair cut it shorter than i told her to and then found a way to blame me by calling it a “miscommunication.” i have VERY long hair. I presented her with a picture of what my hair looked like after my last haircut, and said i want this. right below the bust to start please. she chopped it all off to where it doesn’t even reach the top of my bust. she blamed it on me wearing a sweatshirt in the reference photo so it was “hard to tell” but i was wearing a t-shirt today. i’m unbelievably upset with the result and even more upset that I was made to feel as though i didn’t communicate effectively when i did.I asked for the most simple thing ever and she still screwed it up.

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