Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customer experiences with stylists varied widely, with some praising their skills and attentiveness, while others reported poor cuts and unprofessional behavior.
Customer Service
Several reviews highlighted issues with customer service, including unprofessional staff interactions and long wait times despite having appointments.
Value for Money
Customers expressed mixed feelings about pricing, with some feeling overcharged for services not rendered or poorly executed.
Cleanliness and Atmosphere
The salon was generally noted for being clean and having a friendly atmosphere, although some customers felt uncomfortable due to staff behavior.
Appointment Management
There were complaints about double-booking and scheduling issues, leading to frustration among customers who had made appointments.
DV
Diana Velez
4 days ago
5.0
Edmaly was amazing. She was super personal and did a great job on my hair, I’ll definitely be going to her again!
JN
jess nauright
Oct 28, 2025
5.0
Great experience. Made an appointment easily for a Saturday morning. I had terrible split ends---a cut with Yami freshened me up completely. Now I'm all about the Hair Cuttery. Amazing value. Thanks!
SR
Sadaf Raza
Oct 20, 2025
3.0
This was our first visit to this Hair Cuttery. Appts. were for my daughter, husband and me, with 3 different stylists. Giving 3 stars because my daughter’s experience was 5 stars, my husband’s 3.5 stars, and mine zero stars. Averages out to 3 stars with me being kind.
Candace was amazing! She consulted with my daughter with patience and was very thorough in explaining how to maintain the cut she requested. The cut and blowout was gorgeous! Best she’s had. Loved!
Sherry did my husband’s cut. She did a good job. However, even though he had an appt., she took a walk-in before him until Candace said something. She then proceeded to cut his hair but had him sit and wait to get a shampoo with no one else to do it while she took that walk in customer. He wound up being there twice as long for an easy cut. Eventually left without the shampoo to get to another commitment. She was also not personable.
Kim was my stylist. I had booked a partial balayage with long layer cut and blowout. I brought a picture of what I wanted for color (attached). I wound up with ORANGE streaky hair. The worst I have ever had! It took two more rounds of toner after Candace stepped in and asked another stylist (Jenna) to help. I’m left with a color that is not horrific now but still not what I requested. All along I had said numerous times I was worried about my shining, thinning, dry hair. I had said I did not want too much chemical processing.
I had spent 4 hours there and needed to go to an event that I was now late for because of this disaster! My cut was also not long layers. My “blowout” left me with flatter hair than letting it air dry.
The ONLY saving grace here is Candace. She handled the situation with grace and validated my experience. Jenna was also very supportive and helped resolve the issue so I could be seen and offered to have me come back in to get me the color I had requested.
Bottom line, if you are going to go to this location, go to Candace or Jenna.
MM
Miss Minnie
Oct 14, 2025
5.0
Shelly in Timonium did an awesome job with clipping my ends. And she was educational about my hair
KL
Kat Logan
Oct 14, 2025
5.0
SHERRY WAS AN ABSOLUTE DELIGHT OF A STYLIST ❤️ She was so personable and was great conversation. She really got the vision I had for my hair and made it come to life. (Hair Cuttery is not what I thought it was and used to be. Policy, procedure, and standards have improved a lot ) If you need a fast and affordable haircut this is place & she’s your gal!
What is Hair Cuttery in Timonium, MD, and what services do they offer?
Hair Cuttery in Timonium, MD is a full-service hair salon offering cuts, color, blow-out, and styling for women, men, and children. They also carry professional hair care products.
Where is Hair Cuttery located in Timonium?
Hair Cuttery is located at 2159 York Road Suite C, Timonium, MD 21093, USA.
What are the operating hours of Hair Cuttery in Timonium?
Hair Cuttery is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does Hair Cuttery accept walk-in customers or is an appointment required?
Hair Cuttery welcomes both appointments and walk-ins; appointments are not required but can be scheduled for convenience.
What payment options are available at Hair Cuttery in Timonium?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa payment methods.
Does Hair Cuttery have accommodations for accessibility?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and free onsite parking with a parking lot.
How can I book an appointment at Hair Cuttery?
Appointments can be booked online at haircuttery.com, via their app, or by calling the salon at +1 410-308-3434.
Are there any nearby food options where I can eat before or after my Hair Cuttery visit?
Yes, nearby restaurants include First Watch (breakfast and brunch), sweetFrog Premium Frozen Yogurt, Jason's Deli, Tropical Smoothie Cafe, Szechuan House, QDOBA Mexican Eats, Lucky Strike Timonium, El Gran Pollo Timonium, CAVA, and Zoes Kitchen, offering a variety of cuisines.
What nearby entertainment options can I enjoy after my salon appointment?
You could visit nearby venues like Lucky Strike Timonium and Bowlero for bowling and dining experiences.
Are there convenient amenities near Hair Cuttery in Timonium for customers?
Yes, nearby amenities include First National Bank and ATM for banking needs, Starbucks for coffee, Shell and Timonium Shell gas stations, and ZIPS Dry Cleaners for laundry services.