SEPHORA at Kohl's

Reviews

• DN

  Dan Nguyen

  Dec 24, 2025
  1.0
  The staff here is so unprofessional and impolite. Such a horrible experience and waste of time. Never gonna buy anything from Sephora again. I came here just to get a Burberry fragrance and told the staff directly to get it for me. She just said ok then went on with other customers. I was waiting for 15 minutes next to the check out counter before asking her again. She forgot and pretended she did not. She said someone else was getting it for me. No saying sorry or anything this time. They kept me waiting next to the counter for the next 10 minutes when I saw the other person brought back the fragrance. I asked them to check me out now because I am in a hurry and they told me to get in a very long line now, after making me wait for almost half an hour (and they never gave me the fragrance to get in line for checkout, what do I check out with?!). When I told them explicitly that she forgot about my fragrance earlier and the other staff just said to me that it’s NOT her fault. No saying sorry or anything AGAIN.
• BJ

  Brandon Jones

  Dec 14, 2025
  5.0
  Maria was so nice! She helped my friend find the perfect concealer for her and made it such a down-to-earth experience. If you need to find your concealer or illuminizer ask for Maria!
• MY

  Mahi Yeshua

  Sep 17, 2024
  5.0
  I went there with my sister the woman working there was so kind 9/17 around 6-7 pm . So kind and helpful 🥰
• GS

  Ghazal Sabbagh

  Jun 25, 2024
  3.0
  It's a small sephora not as big as the normal ones, but workers are friendly and it does its work for emergency purchases.
• SL

  Stacey Lynn

  Jan 14, 2024
  4.0
  Great service. Friendly staff. Lots to choose from to add to your makeup arsenal. The color match for my concealer was spot-on.