Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Mahshid, Eli, and Mariana for their skills, attentiveness, and ability to deliver desired results.
Customer Service
While some reviews highlighted friendly and professional service, others reported poor communication and unhelpful staff, leading to frustration.
Pricing Issues
Several customers expressed dissatisfaction with unclear pricing and unexpected charges, feeling that the pricing was not transparent.
Mixed Experiences
Overall, experiences varied widely, with some customers leaving very satisfied while others reported significant dissatisfaction with their haircuts.
HS
Hoang Dong Si
Feb 19, 2026
5.0
I love Hair Cuttery, this is the best hair salon company in Maryland. To me, It might be pricey a little bit compared to others, but it’s worth it. On top of that, I would recommend Elizabeth (the young girl), she always does really good job. But I think all the hairdressers there are really good as well, sometimes my favorite hairdresser’s not there, I’ve tried to let others do my hair, and always come out so good. Never complain about this place!
CM
Chris Mauro
Feb 17, 2026
3.0
I signed up for the 15% off haircut and couldn’t find the email after the cut
so I got 10% off. Shouldn’t you know about your discounts when people come in?
RP
Rosana Paredes
Feb 9, 2026
5.0
Mrs. Moly’s (at Fallgrove’s location) professionalism and personalized dedication are truly commendable. I highly recommend her to anyone seeking exceptional service and the assurance of achieving their desired results. Cheers to her!
DS
DSG Sales & Support
Feb 8, 2026
5.0
Isabele V. is terrific! A skilled design genius. She has that special gift of visualizing style and reflecting personality. Cut or color. Well worth the drive, from DC or anywhere!
MQ
Muskan Qureshi
Jan 22, 2026
1.0
had a very unpleasant experience at this location and would strongly advise others to avoid it. I was told to come in and assured I would be helped, but when I arrived, they refused to take me in and wasted my time completely. There was no accountability or effort to resolve the situation.
What made it worse was their constant push to charge me a higher price, even though my hair length was only shoulder-length. They were not transparent about pricing and kept changing the cost without any clear explanation. It felt dishonest and unprofessional.
The staff was unhelpful, dismissive, and showed no interest in providing proper customer service. Instead of trying to accommodate or find a solution, they made me feel uncomfortable and undervalued as a customer.
Overall, the communication was poor, the service was disrespectful, and the experience was extremely frustrating. I left feeling disappointed and disrespected. Save your time, money, and energy please avoid going to this location.