Hair Cuttery

4.1
1592 reviews
A Hair Cuttery stylist is giving a guest a free consultation.

About

Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
10010 Reisterstown Road Suite 20, Owings Mills, MD
21117, United States

Hours

Reviews

3.6
406 reviews
5 stars
216
4 stars
48
3 stars
15
2 stars
25
1 star
102

What are people saying?

AI-generated from recent customer reviews

Stylist Quality

Many customers praised specific stylists like Chania, Candace, and Nia for their excellent service and hair transformations.

Wait Times

Numerous reviews highlighted long wait times, often exceeding scheduled appointment times, leading to customer frustration.

Customer Service

Feedback varied, with some customers experiencing great service while others reported unprofessional behavior and poor communication from staff.

Pricing Issues

Several customers expressed confusion and dissatisfaction with pricing, citing unexpected charges and discrepancies between quoted and final prices.

Atmosphere and Cleanliness

The salon was generally described as clean and welcoming, although some reviews mentioned maintenance issues that detracted from the experience.
  • SC
    Sonia Coley
    Oct 27, 2025
    5.0
    Love love love my hair when Chania takes care of it. She handles it with care and transforms it to a beautiful work of art.
  • SS
    Shelly
    Oct 26, 2025
    5.0
    Great staff and management!
  • VD
    Victoria desire
    Oct 11, 2025
    1.0
    I started coming to this location because a friend suggested it to me. My first appointment with Chania was great, but all the other appointments I scheduled after that were not. I schedule my appointments and make sure to come early, yet they still have you wait 15–20 minutes after your scheduled time. For my second appointment, I scheduled with Candice, and I literally sat there for 35 minutes waiting, so I just left. I decided to give them one more shot and scheduled an appointment with Wanda, but I still waited 16 minutes. That’s ridiculous. I don’t usually leave bad reviews, but enough is enough. There’s no point in scheduling an appointment if you won’t be seen at your scheduled time. I’m never coming to this location ever again
  • JD
    Jessica Duff
    Sep 28, 2025
    5.0
    My daughter has enjoyed both visits and we will continue to make this our go to place
  • CC
    Cole
    Sep 6, 2025
    5.0
    Miss Chevy gives Great customer service and is charasmatic, polite and professional.

Frequently Asked Questions About Hair Cuttery

Where is Hair Cuttery located in Owings Mills, MD?

Hair Cuttery is located at 10010 Reisterstown Road Suite 20, Owings Mills, MD 21117.

What are the operating hours of Hair Cuttery in Owings Mills?

Hair Cuttery is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.