Customer experiences with stylists vary widely; some stylists received high praise for their skills, while others were criticized for poor technique and lack of communication.
Customer Service
Several reviews highlighted issues with customer service, including unprofessional behavior from staff and lack of accountability for mistakes.
Pricing Transparency
Customers expressed frustration over unexpected charges and lack of clarity regarding pricing, particularly for services related to hair type.
Mixed Experiences
While some customers reported excellent results and satisfaction, others had negative experiences that led them to seek services elsewhere.
Salon Environment
The salon is generally described as clean and friendly, but some customers noted issues with wait times and scheduling.
NP
Natalie Passarinho
Sep 13, 2025
1.0
i went to get my haircut done and asked for 2 inches off left with choppy layers, uneven hair, and 7 inches cut off. terrible.
MA
Mona Absalon
Jul 28, 2025
5.0
Do not hesitate to make an appointment with Margarita. She asked me pertinent questions and gave me a great haircut.
HC
Halaina Cauble
Jul 4, 2025
1.0
Extremely Disappointed – Unprofessional Experience
I’ve been a salon owner and licensed stylist for 35 years, and I’m still actively working in the industry. While visiting my son in Olney, Maryland, I decided on a whim to get a haircut at Bubbles. After a brief consultation with the stylist—whose name management later refused to provide—I chose to get a trim.
I clearly asked for one inch off. Instead, the stylist immediately started at the front and chopped off more than two inches without verifying the length or discussing it with me. When I asked her to stop, it was already too late. The result was an uneven, poorly executed cut that was much shorter than what I requested—especially in the front.
The next day, I returned to the salon and showed the manager the damage. Rather than taking accountability, she made excuses for the stylist and told me there was nothing wrong with my hair—which was completely unacceptable. She also refused to give me the stylist's name or the contact information for headquarters. Her response was, "If you want it, you can look it up yourself." Unbelievable.
As a professional in this field for over three decades, I can confidently say this experience was completely unprofessional on every level—from the stylist’s technique to the manager’s dismissive attitude. I would not recommend this salon to anyone who values quality service and accountability.
JR
Joyeeta Rozario
Jun 27, 2025
1.0
SO BAD. THEY HAVE NO IDEA HOW TO BLOW DRY HAIR. HALF MY HAIR IS GONE BY THE CONTINUOUS PULLING AND TUGGING. My scalp is red, my hair is not straight or curly after she spent 1.5 hours just blow drying. My head hurts so bad. My hair looks like bad morning hair not blow dried for gods sake.
JG
jen greg
Jun 18, 2025
5.0
Hymie is fantastic stylist and always does an amazing job!
What are the operating hours of BUBBLES Salons in Olney?
BUBBLES Salons is open Monday through Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 7:00 PM.
What types of services and styles does BUBBLES Salons offer?
BUBBLES is a cutting edge hair salon with trend-setting stylists ready to create any styles you desire.
Which brands and hair care products are available at BUBBLES Salons?
The salon features brands such as Cibu, ColorWOW, Kerastase, Moroccan Oil, Olaplex, OPI, Pureology, Tecni.Art, BaByliss, Wet Brush, Olivia Garden, and Tangle Teaser.
What payment options are accepted at BUBBLES Salons?
BUBBLES Salons accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is BUBBLES Salons accessible for people with disabilities?
Yes, the salon has wheelchair accessible entrance, parking, and restroom facilities, including a unisex and wheelchair accessible restroom.
Are appointments available online for BUBBLES Salons?
Yes, you can book your appointment online through the salon's website.
Is BUBBLES Salons welcoming to the LGBTQ community?
Yes, BUBBLES Salons welcomes LGBTQ clients and is an inclusive environment.
What coffee shops are near BUBBLES Salons where I can relax before or after my appointment?
There are several Starbucks locations nearby where you can enjoy coffee and snacks before or after your visit to the salon.
Are there any dining options near BUBBLES Salons where I can grab a meal?
Yes, nearby restaurants include Cava Mezze Olney for Mediterranean cuisine, Cafe Rio Fresh Modern Mexican for Mexican food, Bento Sushi for sushi, Papa Johns Pizza for pizza, and SNOWFOX for other dining options.
Where can I find medical or health services near BUBBLES Salons?
Nearby medical facilities include Minute Clinic, Olney Modern Dentistry, and Vetco Vaccination Clinic for veterinary needs.