Business Details
About
Day SpaSpaNail SalonMassage Spa
The Woodhouse Day of Spa North Bethesda was recently named for a second time, Best Day Spa, 2021 in the Bethesda Magazine Reader's Poll.
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. With over 18 treatment stations and offering 70 luxurious spa treatments we have the perfect treatment for you to Relax, Refresh and Renew!
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.6
302 reviews
5 stars
239
4 stars
25
3 stars
19
2 stars
7
1 star
12
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while many customers praised specific therapists for their skills, others reported unsatisfactory experiences, particularly with massages that lacked technique or pressure.
Atmosphere
The spa's ambiance is frequently described as calming and luxurious, contributing positively to the overall experience for many guests.
Staff Attentiveness
Most reviews highlight the friendliness and professionalism of the staff, although there are instances of poor communication and service during busy times.
Pricing Concerns
Several customers expressed that the services are overpriced relative to the quality received, particularly for certain treatments like pedicures.
Booking Issues
Some customers experienced confusion or issues with the booking process, leading to dissatisfaction with their appointments.
- ODococ dddOct 24, 20255.0Tameru and Leslie are the best!
- KCKelli CooperOct 12, 20255.0Perfect atmosphere and service. Just go!!!
- ASArianna ShahOct 8, 20251.0I GOT RIPPED OFF. LAZIEST, MOST AMATEURISH MASSAGE EVER RECEIVED Even though they advertise a prenatal massage, the honest label would be “full-body caress”. A prenatal is supposed to help relieve the tensions and aches that come with pregnancy, using up to moderate pressure. At such an expensive place, you expect the therapist to ask you which areas you want focus on and to use expert techniques to relieve/relax you. Instead, my therapist did not ask anything and clearly had no understanding of technique or anatomy. The entire session she rubbed me in a disorganized, lazy, disinterested way. A free massage from my little niece would’ve done more for me. Despite multiple requests for a little more pressure or to focus on an area, she used the same excuse that that’s just how a prenatal is. I’ve gotten many prenatals before; her bad performance wasn’t about caution, it was about lack of skill/will. On one leg, she’d just rub and apply oil; on the other leg, she’d use her elbow in a weird, painful way. In other areas, she’d start rubbing fast and sloppily, causing me nothing but discomfort. My $45 scalp massage add-on was hardly 5 minutes and did nothing. I don’t think this place hires trained therapists. It was so substandard that calling it “mediocre” would be praiseful. They embellish the experience with nice premises and tea, but then deliver nothing in the massage. It felt like the biggest rip-off of my life. The service is super overpriced because the place is nice. Don’t waste your money.
- SGS GSep 29, 20255.0Maria I love, love, LOVE! I’ve gone to her several times and it’s been awhile since I’ve been back and she is still just as great! Her pressure is always perfect which is like a medium-hard, so if you prefer soft let her before she leaves the room to let you get out your robe and settled in. She can usually tell if she’s doing a little too hard and always asks if pressure is good. How she messages and areas she hits is always perfect! I prefer not to talk during my messages so she fits perfectly with that. Her energy is calm and carefree. I’m very relaxed the whole time and never feel uncomfortable at any moment! And I have anxiety so shows a lot for me. I would go more often if I could. Prices a little more than used to be and on the higher end. The atmosphere is always great and accommodating. Front desk is attentive. Maria is my forever massage therapist!
- IBIrena BuiSep 28, 20255.0My first experience with Woodhouse spa was amazing. Upon entering Woodhouse, the vibe was chill, calm and pleasant. Just what the doctor ordered. A great start to my birthday ! Pretty clean facility, generous offerings, a good selection of services and products. Esthetician Ashley was amazing with the hydra facial, she removed more than meets the eye. Massage Therapist Yana melted my sore shoulders with her medium pressure hands. I would definitely recommend this spa !
Frequently Asked Questions About Woodhouse Spa - North Bethesda
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Age Requirements
We accept guests of all ages, however guests under the age of 17 are required to have a parent or guardian present during facials, waxing, body treatments ad massage. Other services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards. Woodhouse gift cards are non-refundable and may not be redeemed for cash. Woodhouse gift cards cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
Location and Parking
We are located right behind the Seasons 52 restaurant on Rockville Pike. The best place to park is our garage located on Marketplace Lane - you will automatically receive the first 2 hours free.
Pregnancy and Massage
Congratulations on your pregnancy! Massages are performed after the first trimester. Please schedule your massage for after your 12th week.
HydraFacial
We cannot perform HydraFacial on any guests with the following:
-Pregnant or breastfeeding
-Have had Botox/filler within 2 weeks
-Used Accutane in the last year
We ask that you discontinue any retinol products 3-5 days prior to your appointment.
How can I make a reservation at Woodhouse Spa - North Bethesda?
Reservations can be made online or by phone. It's recommended to book in advance to secure your preferred appointment time. A credit card is required to guarantee all reservations.
What should I know about arrival times for my spa appointment?
Please arrive 15 minutes before your scheduled appointment. New guests should allow 30 minutes to complete their guest profile. Late arrivals will reduce your treatment time and will not extend service time.
What is the cancellation policy at Woodhouse Spa - North Bethesda?
A 24-hour advance notice is required for cancellations or rescheduling. For spa packages or treatments over 2 hours, a 48-hour notice is required. Insufficient notice or no-shows may incur charges up to the full service value.
Are there any age restrictions for services at Woodhouse Spa - North Bethesda?
Guests of all ages are accepted, but those under 17 require a parent or guardian present for facials, waxing, body treatments, and massages. Some services may need parental release.
What payment methods does Woodhouse Spa - North Bethesda accept?
Payments can be made via cash, Visa, Mastercard, Discover, American Express, or Woodhouse Spa Gift Cards. Gift cards are non-refundable and must be presented at the time of purchase.
Where is Woodhouse Spa located and what are the parking options?
The spa is located at 2 Paseo Dr, behind Seasons 52 restaurant on Rockville Pike. The best parking is in the garage on Marketplace Lane, which provides the first 2 hours free.
What are the operating hours of Woodhouse Spa - North Bethesda?
The spa is open daily from 10:00 AM to 7:00 PM.
What types of services are available at Woodhouse Spa - North Bethesda?
The spa offers over 70 services including massages, facials, body treatments, nail services, waxing, pregnancy massages, couples massages, and spa packages.
What nearby spots can I visit before or after my spa visit for coffee?
You can visit Allegro Coffee Company or WFM Coffee Bar nearby for a relaxing coffee break either before or after your spa experience.
Is there a nearby grocery store if I want to shop before visiting the spa?
Whole Foods Market is close by, providing organic and international grocery options right next to the spa.
Are there dining options near Woodhouse Spa - North Bethesda?
Yes, nearby dining includes PLNT Burger, Paladar Latin Kitchen & Rum Bar, BRIO Tuscan Grille, China Garden Han Gong, Genji Sushi Rockville, and Lao Sze Chuan for a variety of cuisines.