Many customers praised the exceptional skills and professionalism of the staff, particularly mentioning specific therapists and stylists like Lee, Lisa, and Maria.
Customer Experience
The atmosphere of the spa was frequently described as welcoming and relaxing, with many customers highlighting the friendly and attentive nature of the staff.
Massage Therapy
While most reviews about massage services were positive, one customer reported a painful experience due to a lack of adherence to their request for gentle pressure.
Hair Services
The hair stylists received consistent acclaim for their expertise, with several clients expressing long-term loyalty and satisfaction with their haircuts and color treatments.
KW
kristin weis
Jan 3, 2026
5.0
Great day at spa at the valley
AH
Angela Hunter
Jan 2, 2026
5.0
Sangee was amazing. I loved every minute of my facial. I will be coming back.
JP
Jackie Perry
Dec 12, 2025
5.0
Bridget is absolutely amazing. No one like her on earth.
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Счастливая_Я
Dec 7, 2025
1.0
1/5 Stars - Painful Experience, Not What I Requested
I booked a regular relaxation massage at this location, specifically because I’ve been having neck issues and needed something gentle. When I arrived, I made it very clear to my masseuse, June, that I wanted a relaxation massage - especially my neck and spine.
During the massage, I asked her multiple times to go gently because the pressure was too much. She completely ignored my requests and continued with the same aggressive pressure. Within a couple of hours after leaving, my neck, shoulders, and back were in severe pain. It felt like I had been hit with sticks rather than massaged. That night, I had to take a painkiller before bed because I was afraid I wouldn’t be able to sleep with such intense pain. By the second day, I developed intense pain in my temples and the back of my head - it’s so painful now that I can’t even touch my head or skull without severe discomfort.
I paid for a standard relaxation massage and specifically requested gentle pressure due to my neck problems. Instead, I received what felt like an aggressive deep tissue treatment that left my entire body in pain. She completely disregarded my requests during the session. This is completely unacceptable and the opposite of what I asked for.
I would not recommend this place, especially if you’re looking for actual relaxation or have any existing pain issues. Very disappointed.
HK
Hiram Gatebi Kariuki
Oct 8, 2025
5.0
This was one of the best 1 & half hour I have ever spent on my self. J Zheng is the best massage therapist. Don’t take my word for it book an appointment and go experience it.
Frequently Asked Questions About Spa In The Valley
What are the business hours of Spa In The Valley?
Spa In The Valley is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Spa In The Valley located?
The spa is located at 118 Shawan Road, Suite P, Hunt Valley, MD 21030, USA.
Which brands does Spa In The Valley carry?
The spa carries brands including Eminence Organics, Dermalogica, Goldwell, Milbon, Moroccan Oil, Bumble and bumble, Color Wow, Aveda, Maria Nila, Kenra, Cause + Medic, and Moira Cosmetics.
What types of services does Spa In The Valley offer?
Services include hair color, highlighting, balayage, keratin smoothing, facial treatments like Hydrafacial and dermaplaning, massages, waxing, salt cave therapy, and more.
Does Spa In The Valley accept appointments and walk-ins?
Yes, Spa In The Valley requires appointments but also accepts walk-ins.
What payment options are accepted at Spa In The Valley?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Spa In The Valley wheelchair accessible?
Yes, the spa has wheelchair accessible parking and restrooms to accommodate customers with disabilities.
Are there convenient dining options near Spa In The Valley?
Yes, nearby dining includes MrBeast Burger, California Pizza Kitchen, Sakura Japanese Steak & Sushi Bar, The Greene Turtle, Sammy’s Trattoria, and Sake Japanese Steakhouse.
Where can I shop for beauty and hair products near Spa In The Valley?
Ulta Beauty and Saucony are close by, providing cosmetics, hair supplies, and footwear for your convenience.
What nearby places can I visit for entertainment or shopping when visiting Spa In The Valley?
You can visit Hunt Valley Towne Centre for shopping and cinema or stop by World of Gifts & Hot Wheels for a department store experience.