Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skill and expertise of various stylists, particularly Skylar, Morgan, and Veronica, highlighting their ability to deliver desired results.
Customer Service
While some reviews noted excellent customer service and a welcoming atmosphere, others reported poor interactions, including lack of acknowledgment and rude behavior from staff.
Mixed Experiences
Several customers had positive experiences with their haircuts and color, while others expressed dissatisfaction with the results, including significant mistakes and unfulfilled requests.
Pricing Concerns
Some customers found the prices to be high for the quality of service received, with complaints about being overcharged for simple cuts.
Cleanliness and Environment
The salon was generally described as clean and pleasant, contributing to a positive overall experience for many customers.
TB
Teresa Beck
1 day ago
5.0
Had Autumn do my hair a few weeks ago. I was very impressed with her attention to detail and ability to make me comfortable, which is hard for me with my health issues. She's quite a gem for your company.
KE
Karen Ebeid
2 days ago
2.0
I recently visited for a much-needed haircut, hoping to treat myself, but unfortunately, I left feeling very disappointed. Despite showing the stylist a clear reference photo, the result was nowhere close to what I had envisioned
I do understand that my hair and the models are very different but this is no where close.
The stylist seemed rushed and, after what felt like a hurried process, pulled off the cape and told me I was done without even asking if I wanted my hair dried or styled. I felt dismissed and didn’t get a chance to properly assess my hair in the mirror. When I looked in the car mirror afterward, I was overwhelmed and uncertain about how it would actually look.
I had even set aside a $30 cash tip in my handbag, as I was more than willing to reward good service. It’s unfortunate that the experience didn’t reflect the effort I was ready to invest. My hair is a significant part of my identity, and I only get it cut occasionally, so this experience was particularly disheartening.
I hope the stylist understands the impact of rushing and takes this feedback to heart. I really wanted to leave feeling great about my hair, but instead, I walked away feeling disappointed.
My hair Va inspired photo
JM
Jaqueline Munoz
Feb 15, 2026
5.0
I usually get my hair done by Samm, Who used to be at the Cole Road location. She is fantastic. But I needed to get a haircut in a rush. And book an appointment the same day. My stylist today was Morgan. She did exactly what I needed. She was so kind and helpful. She also helped me find a product for my hair that would work. I highly recommend both be stylist at the Garland Groh location.
KB
Kenzie Bowman
Feb 13, 2026
5.0
I had lake cutting my hair! I usually never like my hair cut and I’m very picky on how it’s done. She did an AMAZING job and she was so sweet with me! Def recommend !!
CJ
Cheryl Jones
Feb 13, 2026
5.0
I can’t say enough good things about Bowie! The color she gave me is stunning—rich, dimensional, and exactly what I asked for (honestly, even better). She took the time to talk through options, made sure the tone complemented my skin, and the end result is flawless. My hair feels healthy, looks vibrant, and I’ve gotten so many compliments already. Highly recommend if you want someone who truly knows their craft!
What services does Hair Cuttery in Hagerstown offer?
Hair Cuttery offers full-service haircuts, color, blow-outs, and styling for women, men, and children. Walk-ins and appointments are welcome.
Where is Hair Cuttery located in Hagerstown, MD?
Hair Cuttery is located at 18035 Garland Groh Blvd Spc 9, Hagerstown, MD 21740.
What are Hair Cuttery's hours of operation?
Hair Cuttery is open Monday to Friday from 9am to 9pm, Saturdays from 8am to 7pm, and Sundays from 9am to 7pm.
Does Hair Cuttery accept walk-in customers or are appointments required?
Hair Cuttery accepts both walk-ins and appointments, allowing you flexibility in scheduling your visit.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa payments.
Is Hair Cuttery accessible for customers with disabilities?
Yes, Hair Cuttery in Hagerstown has wheelchair accessible seating and restrooms, and parking available on-site and for free.
How can I book an appointment at Hair Cuttery?
You can schedule an appointment online at www.haircuttery.com, through their app, or by calling the salon directly at +1 301-714-0003.
Are there any nearby beauty and wellness businesses near Hair Cuttery?
Yes, nearby beauty-focused places include Professio Nails, Beauty by Bowie spa, and SalonCentric for hair supplies and stylist services.
What nearby dining options are available when visiting Hair Cuttery?
Nearby eateries include Jersey Mike's Subs, Five Guys Burgers, Chipotle Mexican Grill, Tropical Smoothie Cafe, and Starbucks for drinks and snacks.
Are there nearby retail stores and services that customers can visit when at Hair Cuttery?
Customers can visit nearby stores like Best Buy, Mattress Warehouse, Five Below, Dollar Tree, and services such as FedEx Office and Charles Schwab financial offices.
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