Business Details
About
Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
251 reviews
5 stars
177
4 stars
23
3 stars
12
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists for their skills, particularly Samantha, Kanesha, and Soriya, noting their ability to listen and deliver desired results.
Customer Service
While some reviews highlighted excellent customer service, others reported negative experiences with staff, including unprofessional behavior and poor communication.
Atmosphere
The salon is frequently described as clean, friendly, and welcoming, contributing to a positive overall experience for many customers.
Inconsistency
Several customers experienced dissatisfaction with their haircuts, mentioning that stylists did not follow requests accurately, leading to uneven or undesired results.
Management Issues
There were complaints about management, including scheduling problems and staff availability, which affected customer experiences negatively.
- JSJanet Sulser5 days ago4.0Thought it was a little pricey only got a haircut and a blow out .The hair cut was okay she was very "nice and made me feel comfortable and thanks for taking me i understand that you don't take walk ins .I guess the prices is everywhere
- EREsra RiceDec 31, 20255.0They do so good! Lexus was my stylist and did absolutely wonderful!!! I got a block style split dye with red and black and Lexus was so professional and so kind plus very communicative. Thank you Lexus!!
- RIRachael InmanDec 25, 20251.0I asked for Farrah Fawcett and got Dora the Explorer. I went in with pictures of the haircut I wanted, from different angles. It was a textured Lob. The stylist barely looked at the picture, but I made sure she knew what I wanted. It was my mistake, but I skipped having her blow dry my hair before I left. Later on, when I finally got the chance to really check my hair, it was so bad. It was choppy and ridiculously uneven. So, I called the salon the next day and the manager was more than happy to fix my hair. Unfortunately, it ended up much shorter and not cut anywhere close to what I had asked for originally. I ended up with a bob and not even a cute bob. I had her cut curtain bangs to see if it would blend in a chunk of hair that was missing in the front. They didn't help. Two wrongs don't make a right. She knew it wasn't the best haircut and told me that if I was still unhappy with it, she would be more than happy to cut it again. There's not much hair left now! What would she cut?! Lol. And, I'd never have anyone there cut my hair again. However, she was very pleasant and friendly. I'll give her props there.
- NBNat BassettDec 24, 20255.0Awesome Hair Cuttery. Samantha gives such a good haircut, it makes me actually feel smarter!
- SNSerena NesbittDec 24, 20255.0I love Lexus! She is very personable, friendly and listens to what I want, while also throwing in creative ideas.
Frequently Asked Questions About Hair Cuttery
What types of hair services does Hair Cuttery in Hagerstown, MD offer?
Hair Cuttery offers full-service haircuts, coloring, blow-outs, and styling trends for women, men, and children.
Where is Hair Cuttery in Hagerstown located?
Hair Cuttery is located at 17251 Cole Road in the Crosspoint Shopping Center, Hagerstown, MD 21740.
What are the operating hours of Hair Cuttery in Hagerstown?
The salon is open Monday to Friday from 9 AM to 9 PM, Saturday from 8 AM to 7 PM, and Sunday from 9 AM to 6 PM.
Can I walk into Hair Cuttery without an appointment?
Yes, Hair Cuttery accepts both appointments and walk-ins.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there free parking available at Hair Cuttery?
Yes, Hair Cuttery offers free onsite parking with a parking lot at their location.
Are the facilities at Hair Cuttery wheelchair accessible?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms to accommodate all guests.
Are families and children welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and is a safe space for all, including LGBTQ and transgender individuals.
What nearby food options can I visit before or after my appointment at Hair Cuttery?
Nearby restaurants include Papa John's Pizza for pizza, Big Papi's Tacos for Mexican food, Cold Stone Creamery for ice cream, and Golden Corral Buffet & Grill for a buffet experience.
Are there other beauty-related services close to Hair Cuttery in Hagerstown?
Yes, nearby beauty and personal care options include Pro Nail and Pro Nails (nail salons), Sally Beauty for cosmetic supplies, and America’s Best Contacts & Eyeglasses for eyewear needs.
What financial services are available near Hair Cuttery?
Nearby financial services include SECU Credit Union and SECU ATM, as well as Sheri Stephens - SECU Mortgage Loan Officer and H&R Block for tax and accounting services.