Many customers praised the skills and attentiveness of various stylists, particularly highlighting Bella, Ruby, and Bettina for their exceptional work.
Customer Service
Overall, the salon staff received positive feedback for being friendly, welcoming, and accommodating, although there were some reports of poor treatment in isolated incidents.
Mixed Experiences
While many clients expressed satisfaction with their hair results, a few reported significant dissatisfaction with their services, particularly regarding color and cuts.
Atmosphere
The salon is frequently described as clean, stylish, and relaxing, contributing to a positive overall experience for clients.
Value for Money
Some customers felt that the pricing was not justified based on the results they received, particularly in cases of dissatisfaction with hair color and cuts.
NM
Nicole Montgomery
3 days ago
5.0
Sara is absolutely amazing! If your looking for Color she's your girl!
KS
Kaili Strange
5 days ago
5.0
Ruby was amazing!! She did exactly what I wanted and my hair looks amazing! This was my first time being at Bella Salon and I had a wonderful experience. Thanks for making my hair look amazing!! Xoxo❤️
CS
Christina S
Dec 27, 2025
2.0
Twice now I've had poor experiences, one with hair and one with nails. The hair one was corrected due to my cut being uneven. But the nails really put me over the edge. The person seemed as if she had no training for doing nails. It was if I had my nails done by my granddaughter, who is a child. Very dissatisfied and I will not have her ever do my nails again. This is two weeks later. She didn't file them down to be even either. The file barely touched my nails. This technician "graduated" in August I believe. She is the only one listed on their site too. Unfortunately I recommend going somewhere else for nails
TM
Tracy A. Morgan
Dec 18, 2025
5.0
Kaylie did a great job on my color, cut, and style. I'm new to the area, and they squeezed me in before Christmas which I really appreciate. I'm so happy with my hair and won't have to feel shaggy when I see my friends and family over the holidays. I'll definitely be back to Kaylie and Bella!
JC
jessica crate
Dec 4, 2025
5.0
Bella was so fun to work with and really cared about getting exactly what I wanted. She was thorough and explained everything in great detail, making it so easy to trust her with such a big change. Absolutely love my cut and color and can’t wait to come back. Such a great salon!
Frequently Asked Questions About Bella Salon & Spa
What are the operating hours of Bella Salon & Spa on weekdays?
Bella Salon & Spa is open Monday to Wednesday from 8:00 AM to 7:00 PM (8:00 PM on Wednesday), and Thursday to Friday from 9:00 AM to 7:00 PM.
Is Bella Salon & Spa open on Sundays?
No, Bella Salon & Spa is closed on Sundays.
What payment methods does Bella Salon & Spa accept?
Bella Salon & Spa accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Bella Salon & Spa offer in-store pickup services?
Yes, Bella Salon & Spa offers in-store pickup services.
How can I make a reservation at Bella Salon & Spa?
You can make a reservation online by visiting https://www.bellasalonandspa.net/schedule-with-us.
What is the contact phone number for Bella Salon & Spa?
You can reach Bella Salon & Spa by phone at +1 301-665-1060.
Where is Bella Salon & Spa located?
Bella Salon & Spa is located at 1691 Langley Drive, Hagerstown, MD 21740, USA.
Which nearby hotels can guests use when visiting Bella Salon & Spa?
Nearby hotels include Hampton by Hilton and Hampton Inn Hagerstown, providing convenient accommodation options for guests visiting Bella Salon & Spa.
Are there dining options close to Bella Salon & Spa?
Yes, nearby dining options include Denny's for American cuisine and breakfast, Sonic Drive-In for fast food and burgers, and Papa Murphy's Take 'N' Bake Pizza for pizza lovers.
What other beauty and wellness services are available near Bella Salon & Spa?
Nearby options include Hair by Sarah Pittenger, another beauty salon, and Luna Aesthetics and Wellness, a medical spa offering aesthetic treatments.