Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the professionalism and friendliness of the staff, particularly highlighting stylists like Danita, Trinity, and Rochelle for their attentive service.
Service Quality
While many reviews reflected satisfaction with haircuts and color services, there were notable complaints about inconsistent results, with some customers receiving unsatisfactory haircuts or color that did not match their requests.
Customer Service Issues
Several reviews pointed out significant issues with customer service, including rude staff interactions, appointment scheduling problems, and dissatisfaction with how complaints were handled.
Cleanliness and Environment
The salon was frequently described as clean and well-organized, contributing positively to the overall customer experience.
Value for Money
Customers expressed mixed feelings about pricing, with some feeling overcharged for services, while others found the prices reasonable for the quality received.
KS
Kim Searcy
4 days ago
5.0
I was early had an appointment with Rita she did a fabulous job on my hair she listened to everything I asked her do do with my hair and gave me a choice of what to do her idea was the best because my hair turned out amazing
KT
kelly taylor
Jan 4, 2026
1.0
I hate to do this but my 4 year old had a terrible experience. This girl should not be working with children or anyone with curly hair. We went in for a shampoo and dead end trim. Straight cut across. At the shampooing station she made the comment “are you just going to stare at my face while i do this?” Then proceeds to tell me how she hates when clients look at her during a shampoo. My daughter is shy and didn’t respond but i could tell she felt bad and confused. She asked me to hold her hands the entire process after that moment. The girl got a round brush stuck in my daughter’s hair multiple times. My daughter kept saying ow and it hurt. Asked me to take her home multiple times and was on the verge of crying. At one point while cutting, the girl said “woah that was a huge chunk” then asked me to come look. She took so much length off of my daughter’s curly hair which was going to look even shorter once it curled up. Her response was “at least it will be healthy when it grows back out”. She would say things like “give me resistance” as if my 4 year old understood that. If my kid didn’t look down or hold completely still, the girl would drop everything she was doing and give her a nasty look. SHES FOUR YEARS OLD. I was boiling inside. She also decided to give my child layers for some reason? Just casually told me that she did it. I had an appointment with the same girl right after my daughter and i canceled it and left. She asked my daughter in the beginning if she wanted her hair curly or straight. My daughter said curly. The girl said it’s easier to cut curly hair if she blow dries it. We left with straight hair for some reason and she charged me for a blow out as well! This girl was very young and clearly needs more experience. Know your stylist. I’ll never do a walk in again.
YS
Yvette Shelton
Dec 30, 2025
5.0
Hairdressers are very professional and friendly. The environment is very welcoming. Hairdresser Danita is a very wonderful person and always get my hair exactly like I want it.
PG
PAIGE G
Dec 22, 2025
4.0
First appointment with Trinity. I arrived 5 minutes before appointment and she was ready at exact time of appointment. She asked me questions showed me what she was doing at start of process. She was prompt nice and cool. Talked to keep allowing me flowing. Definitely a fresh fun experience. Will book with her again
AK
Amanda Kraft
Dec 19, 2025
1.0
I got my hair cut and the girl used so much product for my blow out and made me look like a trashy snookie…I immediately brush it out…. I think me and her have different definitions of the word blowout. I had to immediately wash my hair when I got home because it was so much product.
Hair Cuttery is located at 6651 Ritchie Hwy Ste 19, Glen Burnie, MD 21061.
What services does Hair Cuttery offer?
Hair Cuttery is a full-service hair salon offering cuts, color, blow-out, and styling for women, men, and children. They also carry professional hair care products.
How can I book an appointment at Hair Cuttery?
You can book an appointment through the Hair Cuttery app, their website at www.haircuttery.com, or by calling the salon.
What are the operating hours of Hair Cuttery in Glen Burnie?
Hair Cuttery is open Monday 8am-8pm, Tuesday 8am-6pm, Wednesday 8am-2pm, Thursday and Friday 8am-8pm, Saturday 8am-4pm, and Sunday 9am-5pm.
Does Hair Cuttery accept walk-ins or require appointments?
Hair Cuttery welcomes both walk-ins and appointments for your convenience.
What payment options does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Hair Cuttery accessible for individuals with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, and provides free onsite parking.
Are children and LGBTQ+ clients welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and is a safe space for LGBTQ+ and transgender clients.
What nearby places can I visit before or after my appointment at Hair Cuttery?
Nearby you can visit Dollar Tree for discount shopping, Chuck E. Cheese for family fun and arcade games, and Ross Dress for Less for apparel and bargains.
Where can I find financial services near Hair Cuttery?
Navy Federal Credit Union is nearby and offers credit union services including installment loans and financial advising.
Are there any dining options close to Hair Cuttery in Glen Burnie?
Yes, there are several nearby dining options including China Spring Restaurant (Chinese cuisine), Little India Cafe (Indian cuisine), and Ledo Pizza (Italian and pizza).