Business Details
About
Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
346 reviews
5 stars
231
4 stars
41
3 stars
14
2 stars
6
1 star
54
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists vary significantly; some stylists receive high praise for their skills and attentiveness, while others are criticized for poor execution and lack of professionalism.
Service Consistency
There are frequent complaints about inconsistent service, including long wait times, appointment mix-ups, and unprofessional behavior from some staff members.
Customer Satisfaction
While many customers express satisfaction with their haircuts and the overall experience, there are numerous reports of dissatisfaction, particularly regarding communication and understanding of client requests.
Atmosphere
The salon generally has a welcoming atmosphere, with many customers noting friendly staff and a clean environment, although some experiences are marred by poor service.
Pricing Issues
Customers have raised concerns about unexpected charges and the perceived value of services, particularly when the results do not meet expectations.
- SRsarah ruben4 days ago4.0I did a walk in appointment to get rid of my split ends. All of the employees there either looked annoyed or confused because I was a walk in customer. Even though there was a sign outside saying “accepting walk in customers”. I kind of felt like I was a bother to them, even while getting my hair done. This part isn’t necessarily the salons fault. Then the employee asked me how I wanted to style my hair. If I just wanted a straight haircut, layers, etc. She suggested curtain bangs. I said sure (something different). I regret getting them. If I knew they needed to be maintained, in order to keep them looking nice I would’ve said no.
- TWTerry WNov 15, 20255.0Devon is patient and takes her time to give my son a great haircut.
- SSSivakumar SreenivasanOct 26, 20255.0Had a great experience at Haircuttery in Germantown. Lisa really knew what she needed to do and delivered in good time. Dr. Sreeni
- ECEA COct 22, 20255.0Ms. Sophia is wonderful! Every time we visit the salon, she does a fabulous job. She’s attentive, kind, and truly cares about what her clients want. We love her positive energy and the way she makes us feel every time. Thank you, Ms. Sophia!
- SMShalin MehtaOct 3, 20251.0Terrible haircut first of all. Took an hour and a half from when I got to the place and when I left. The barber took super long to cut my hair and still didn’t do what I asked for. Never going back.
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery located in Germantown, MD?
Hair Cuttery is located at 20680 Seneca Meadows Parkway Suite A-12, Germantown, MD 20876.
What are the working hours of Hair Cuttery in Germantown?
Hair Cuttery is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Do I need an appointment to visit Hair Cuttery, or do they accept walk-ins?
Hair Cuttery welcomes both appointments and walk-ins, so you can visit whenever convenient for you.
How can I book an appointment at Hair Cuttery in Germantown?
You can book an appointment through the Hair Cuttery website, their mobile app, or by calling the salon directly at +1 301-540-0499.
What payment options does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Does Hair Cuttery provide services suitable for children?
Yes, Hair Cuttery welcomes children and offers hair services tailored for all ages from childhood to adulthood.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms to accommodate those with disabilities.
Is there parking available at Hair Cuttery?
Yes, Hair Cuttery offers free onsite parking for customers.
What nearby places can I visit when I come to Hair Cuttery?
Near Hair Cuttery, you can visit The Shops At Seneca Meadows for shopping, grab a meal at Panera Bread or Cafe Rio, or enjoy desserts from Crumbl Cookies and Nothing Bundt Cakes.
How can nearby medical and wellness centers benefit Hair Cuttery customers?
Customers visiting Hair Cuttery can conveniently access nearby wellness centers such as Maryland Spine and Health Chiropractic Clinic and Capital Neurology and Sleep Medicine for a comprehensive health and beauty experience.
Are there family-friendly activities near Hair Cuttery in Germantown?
Yes, The Little Gym of Germantown provides gymnastics and educational programs nearby, making it easy for families to plan a fun day along with a visit to Hair Cuttery.