Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists for their excellent haircuts and attentive service, particularly highlighting Ayni, Nooshin, and Jean.
Customer Service
Several reviews noted issues with customer service, including unprofessional behavior, long wait times, and poor handling of appointments.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about haircuts not meeting expectations, leading to dissatisfaction.
Atmosphere
The salon atmosphere was generally described as welcoming and friendly, contributing positively to the overall experience.
Appointment Issues
Multiple customers expressed frustration with appointment management, including last-minute cancellations and being overlooked in favor of walk-ins.
FC
Fabiana car
2 days ago
5.0
Nooshin was very kind!! I got a wash, blow out, and a trim from her. I left with my hair feeling SUPER soft and got a great trim from her! She cut only my dead ends and did not cut too much which i appreciated! I ended up buying some products that were used on my hair because my hair just felt so soft ! 10/10 ! Will come back to see her ❤️
RV
Rosibel Velasquez
Feb 18, 2026
5.0
It was my first time at this place
I got in love with the way how the hair dresser treated me,she was so nice and my hair cut looks beautiful,thanks to Nooshin she is awesome.
ST
Sarah Tabibi
Feb 16, 2026
1.0
I am very disappointed with my recent visit. My bangs were cut wet, and the stylist sent me home with dripping wet hair without blow-drying or styling. As a result, my bangs are uneven and stringy, and the haircut looks unfinished. This is not what I expect from a professional stylist. I do not recommend this salon.
CC
Christina Collins
Feb 15, 2026
5.0
Grace was very friendly, listened to exactly what I wanted and was quick and efficient. Booked with her again in 3 months.
DJ
Diego Jara
Feb 4, 2026
1.0
I clearly explained the haircut I wanted: a #3 on the sides with a medium fade and a light trim on top. Instead, the stylist did a #1 on the sides and a #3 on top, the exact opposite of what I asked for. I stopped her immediately, and she said she “understood something else.” If there was any confusion, she should have confirmed before starting the cut.
At checkout, she had the audacity to say, “At least we were able to fix it.” You can’t fix hair that’s already been cut too short. To make things worse, my wife later noticed several missed spots in the back, leaving it patchy and uneven.
I will never return to this place and have already warned family and friends about my experience. Honestly, they’re lucky I even paid, let alone left a tip for such a poor haircut.